Category: Knowledge Base

Do you have an add-on where clients can pay in multiple installments?

Partial Payment Addon provides you the feature of making payment in multiple installments. You can add any number of installments to be made by customer and  set any percentage(%) of amount to be paid as per your requirement in multiple installments. But the remaining payment should be made through user dashboard. Also, the feature of making payment in multiple installments has been provided for individual trip. You can use global set up for installment process for all trips as well as can use your own set up for individual trip. You can set your own setup(custom setup) regarding multiple installments… Read More »

Is it possible to add different prices for different categories(child, adult etc.) in WP Travel pro version?

Yes, it is possible to add different price for different category like child, adult, infant etc. for a single trip using WP Travel pro plugin. WP Travel pro plugin comes with multiple pricing option from which you can add different price for different category. To set different price for different category like child, adult, infant etc., you have to click add new button in backend section. If you have any confusion then please post them in our official support forum

How to activate license key for WP Travel pro plugin or addons?

After purchasing the WP Travel Pro plugin or addons, you will get the license key. You need to add this license key and activate license by going to Admin Panel > WP Travel > Settings > License. For your information, the license will only work for a single domain. You cannot use the same license key for more than one site. Note: In case of multisite setup, the single license is valid for all sub sites if the license is network activated. If you have any confusion then please post them in our official support forum

Changing the default currency i.e dollar

You can change the default currency dollar to any other currency from WP Travel settings. To do so, please go to Admin Panel > WP Travel > Settings > General > Currency From the drop down, you can select the currency of your need.

Partial Payment is not working?

If you are having trouble in making the partial payment using WP Travel plugin then here is the thing that you need to be careful of. Sometime there may be two different pages “WP Travel Dashboard” in the Admin Panel > Pages with the same shortcode in it. If so then then it wont let you complete the payment from the user dashboard using the Partial Payment plugin. So you need to make sure you have only one WP Travel Dashboard page and correct shortcode [ wp_travel_user_account ] in it and assign it to the field ” Dashboard Pages” from… Read More »

WP Travel Standard Paypal IPN settings

Instant Payment Notification (IPN) allows you to integrate your PayPal payments with your website using WP Travel, so you get immediate notification and authentication of the PayPal payments you receive. You need to set the IPN and for this please follow below given steps. Go to your PayPal dashboard. Click on the setting icon and go to “Account settings“ Go to “Website Settings” which is on the list at the left side. Then go to “ Instant payment notifications ” and click on the update link. Click on the “Edit Setting” link and add your site link as in the… Read More »

Trip Archive page gives 404 error

By default, WP Travel plugin sets the Trip slug base to ‘itinerary’. Due to this reason, your-site-name/itinerary page shows the trip archive and list all the trips. Case that your archive page is giving the 404 error may be because you have set the Trip base to some other slug than itinerary. You can verify this case by going to Admin Panel > Settings > Permalinks > Trip base In this case, your archive page will have the URL site-name/custom-text in Trip base *Note – If you do not have any trips created in your site, you will get the… Read More »

My WP Travel addon(s) is showing “Invalid License”

Your License is expired All of our premium product comes with the initial one year of subscription and will expire after that. To renew the license, you need to re-purchase the plugin (or addon) from the Theme Palace and obtain the new license key. You pre-activated the license The license you obtain is a single site subscription. It can be connected to only one site at a time. If you have activated your license key more than one website (e.g. localhost or staging site) then you will see Invalid License error. You cannot use the same license on your second… Read More »

Is it possible to display the website in multiple languages?

WP Travel is a translation ready plugin and can be translated in any language you want. Regarding the query about displaying the site in the multiple languages, yes definitely you can make your site multilingual and for this, we recommend using the WPML plugin. Using the WPML translation plugin, you will be able to display your site in multiple languages.

Pre Sales Queries

Lately we have been receiving a lot of queries regarding the information prior to the purchase of the pro version of the addon, WP Travel plugin inbuilt features and features of individual addons. We have listed some of the most common queries below : What will I get when I buy a pro version ? Add-ons + Themes or only Add-ons or only themes ? WP Travel Pro is an addon to WP Travel plugin which includes all the premium WP Travel addon features and thus, the purchase of Pro version has nothing to do with the theme. You will… Read More »

How to add a new currency in the currencies list option ?

There is a list of currency type along with there symbol which you can choose according to the currency type of your need.  Apart from the existing list, you can also add a currency type and symbol if you want the one which is not listed prior. To add the currency of your need, you have to go through the child theme. To know more about the child theme, please refer to the below-given link : Child Theme After creating and activating the child theme, refer below-given code, add the details of the currency and finally add the code to… Read More »

License terms and subscriptions

All of our premium add-ons come with the initial 1 year of Subscription i.e. you can download the updates till 1 year of purchase date. But after one year, you will need to renew your subscription in order to continue downloading updates. For the renewing process, you have to simply buy the new product(addon) and use the license that you get from the new purchase. But this subscription has nothing to do with the usages of the addons to your site. You can use it in your site as long as you want it without renewing your subscription. The only… Read More »

Change default country in the Booking form

If you want to change the default country displayed on the booking form then you can do so using the child theme.

To know how to create and activate the child theme please refer to below given link:

Change currency format

If  you wanted to change the display pattern of the currency in the single trip  pages then you can do so by activating the child theme.

Please refer to below given link to know how you can create and activate the child theme.

Parse error: syntax error, unexpected ‘.’, expecting ‘,’ or ‘;’ ….. in inc/coupon/inc/admin/class-admin-metaboxes.php on line 23

If you are getting the Parse  Error with the WP Travel Plugin in the file mentioned above in the title then the issue is most likely due to lower PHP version.  It may be actually an incompatibility with PHP version 5.5, in your web server. PHP stopped support for 5.5 in July 2016 and strongly recommend that it is not used due to security vulnerabilities – see here Further, WordPress Requirements also recommends that the WordPress system config should be PHP version 7.2 or greater which can read more about that here So is case of such issue, it is strongly… Read More »