Category: Knowledge Base

Limit the seat for booking of trip

you can limit available seats for booking of trip using WP Travel pro plugin. WP Travel pro plugin provides the inventory option with which you can limit number of seats for booking of trip. You can enable inventory option and set the number of seat by going to Admin Panel > Trips > Individual Trip(edited) > Inventory Options so that customer will be able to book the trip only for limited seat. Note: This feature will be applicable only in case of Fixed Departure not for Trip Duration. Also, for detail assistance, please refer link. If you have any queries,… Read More »

Add different prices for multiple categories with WP Travel free version

You can add different prices for multiple categories like adult, child, infant etc. for single trip using WP Travel free version. If you are willing to add different prices for multiple categories then you have to add separate pricing option for different category. To set different prices for different categories like a child, adult, infant, etc., you have to click ‘Add Price’ button under Prices & Dates section. Also, You can add pricing category by going to Admin Panel > Trips > Pricing Category For detail assistance regarding adding different prices for multiple categories, please refer screen record. If you… Read More »

Updating to WP Travel V4 still shows previous old settings. How to fix it?

Actually, the latest version v4.0+ of the WP Travel plugin provides the ‘Switch to V4’ option to updates the WP Travel plugin settings from the previous version to the newer settings built in React of WP Travel. After updating to WP Travel latest version(after 4), your plugin setting will not immediately upgrade to the Version 4.For new setting, you have to enable ‘Switch to V4‘ option by going to Admin Panel > WP Travel > Settings > General So, if previous setting is being displaying even after updating WP Travel to latest version(after 4), please make sure that ‘Switch to… Read More »

Single pricing option is not available

The single pricing option has been deprecated in the latest versions of the WP Travel plugin after version 4.0. So, this option is not available anymore. However, if you want a single pricing option then multiple pricing options that are available in the latest version of the WP Travel plugin can also be used as a single pricing option. You can add only one pricing option with one price for one category so that multiple pricing options can act as a single pricing option. If you have any queries, please submit it to our Contact page.

Creating Temporary login without password

Please follow the below steps to create temporary login without password. Install the plugin: In your WordPress back end, go to Plugins -> Add new. Search for “temporary login without password” and click the “Install Now” button shown below. Activate the plugin Go to the temporary logins settings from Users > Temporary Logins menu on your dashboard Creating a new temporary login: Click “Create New” button. Fill out email: support@wptravel.io First name: Support Last name: WPTravel Role: Administrator Expiry: 1 Week (or at least 24 hr) Language: English Submit the form After submitting, copy the temporary link by clicking “Click… Read More »

How can I translate tabs in a single trip page?

Actually, WP Travel plugin is translation ready. So, you can translate strings provided in the WP Travel plugin using LOCO Translate plugin. But the strings that are used in tabs cannot be translated using LOCO Translate plugin as the strings for tab are editable and not hardcoded. So, you have to add a translated string for the tab manually. If you have enabled ‘Use Global Tabs Layout‘ option in the trip as shown in the screenshot below then you have to add translated string for the tab by going to Admin Panel > WP Travel > Settings > Tabs Also,… Read More »

Trips displaying randomly while using shortcode

If shortcode has been added to display trips and trips are being displayed randomly then please follow below given steps to get rid of the problem. First of all, please once verify the issue by deactivating all third party plugins as third party plugins conflict can be one of the leading causes for the uncertain behavior of your site. If everything is fine regarding the third-party plugin, please add a shortcode under the shortcode block on the page (edited) where you are willing to add a shortcode. Also, if above mentioned steps don’t work for you, please add shortcode under… Read More »

How to add sale price to a trip?

Well, one of the best features of our plugin is, it allows you to add the sale price to the trips and in case if you are confused or don’t know how to add the sale price to a trip using the WP Travel then you are in the right place. First of all, you need to go to the “Prices & Dates” section of a particular trip. There you can add new prices. Clicking on adding the new category will allow you to see the section for adding the sale price. If you have any confusion further then kindly… Read More »

Is it possible to bookmark a trip?

WP Travel Pro plugin provides the feature regarding adding a trip to a Wishlist so that you don’t have to search your favorite trip again in the future. You can add a trip to the wishlist through a single trip page or archive itinerary page so that you will be able to view the list of trips in the wishlists tab of the user dashboard page. For detail assistance regarding wishlists feature, please refer documentation link. Also, you can change wishlist icon, text and icon color by going to Admin Panel > WP Travel > Settings > Misc. Options >… Read More »

Single tour page leads to a blank page?

There may be multiple reason behind this so here are few steps you can take to resolve the resolve. Step 1: Go to Admin Panel > Settings > Permalinks and save the link. Step 2: One of the primary reason may be due to activation of the third party plugin so if you have activated any third party plugin then please deactivate them and verify the issue. If the issue still persist then kindly inform through our support form.

Trip booking without cart page

WP Travel Pro plugin provides the feature regarding making the cart page either available or unavailable during booking of the trip as per your requirement. If you want to skip cart page and move directly to checkout page from single trip page during booking of trip, you have to enable Skip cart page option by going to Admin Panel > WP Travel > Settings > Cart & Checkout If you have any queries, please submit it to our contact page.

Is it possible to display trips in the page or post using shortcode?

Yes, you can display trips in the page/post where you are willing to display the trips as per your requirement using shortcode as WP Travel plugin provides the feature regarding adding shortcode to display trips. You have to add below given shortcode to display the trips either in page or post. [WP_TRAVEL_ITINERARIES] Note: The maximum no of itineraries that a plugin can display by default is 20. But you can show more no of trips by passing the limit parameter as shown below. [WP_TRAVEL_ITINERARIES limit=30] Also, you can display itineraries(trips) which are marked as featured, associated with specific trip type/location… Read More »

Is it possible to add trips in menu?

Of course, WP travel plugin provides the feature regarding adding trips(which has been created) in the menu. You can add trips in the menu by going to Admin panel > Appearance > Menus You have to checked in the Trips option under Screen Options so that Trips option will be appeared under Add menu item section as shown in screenshot below. You can add trips in menu as main menu item as mentioned above as well as can add trips in menu as sub menu item. For detail assistance, please refer screen record. If you have any queries, please submit… Read More »

How can we add new Destinations, Trip Types, Keywords, Activities and assign it to trip?

WP Travel plugin provides the feature regarding adding Destinations, Trip Types, Keywords, Activities and assign it to trip so that it will be easier to search trip based on Destinations, Trip Types, Keywords and Activities using WP Travel Filter Widget search section. You can add new Destinations/Trip Types/Keywords/Activities by going to Admin Panel > Trips Note: Apply same process in case of Trip Types/Keywords/Activities. You can assign Destinations/Trip Types/Keywords/Activities added through Destinations/Trip Types/Keywords/Activities tabs available under Trips to trip by going to Admin Panel > Trips > single trip edit page. Also, you can add new Destinations/Trip Types/Keywords/Activities through individual… Read More »

Can we use license in multiple sites?

Actually, the license which you will get after purchasing the WP Travel Pro plugin or addons will only work for a single domain. You cannot use the same license key for more than one site. If you use the same license key in the new site which you have previously used in another site, it will generate issue. So, if you want to reuse the license in another site you have to send in the license reset request along with the detail in link so that we can reset license for you. If you have any queries, please submit it… Read More »

Review Tab not appearing in single trip page

If the Review Tab is not being appearing in single trip page then make sure that the Review Tab has been enabled by going to respective section(Global Settings Tabs Section or Individual trip Tabs section). If you have enabled Use Global Tabs Layout option under single trip page(edited) then make sure if Review Tab has been enabled or not by going to Admin Panel > WP Travel > Settings > Tabs If you have disabled Use Global Tabs Layout option under single trip page(edited) then make sure if Review Tab has been enabled or not by going to Admin Panel… Read More »

How can I create menus with options(Trip Types/Destinations/Keywords/Activities)

If you want to create menus with options(Trip Types/Destinations/Keywords/Activities) then you can create menu by going to Admin Panel > Appearance > Menus You have to checked in the options(Trip Types/Destinations/Keywords/Activities) under Screen Options so that the options(Trip Types/Destinations/Keywords/Activities) will be appeared under Add menu item section as shown in screenshot below. For detail assistance, please refer screen record. Note: you can add menu with options(Trip Types/Destinations/Keywords/Activities) in two ways(as main menu items or as sub menu items) as shown in screen record. If you have any queries, please submit it to our Contact page.

Can we insert privacy policy flag before booking

WP Travel plugin provides the feature regarding accepting Terms & Conditions before booking the trip. If you want customer to accept Privacy Policy before they book the trip then you can insert Privacy Policy so that it will be added in checkout form as well as in enquiry form as per your requirement. To insert Privacy Policy, you have to add GDPR message which will be displayed in frontend section by going to Admin Panel > WP Travel > Settings > Misc Options and if you donot want to insert Privacy Policy then you can leave the GDPR message section… Read More »

WP Travel database needs an update. How to fix this issue?

Actually, WP Travel version 4 provides ‘Switch to V4’ option so that user who are using WP Travel plugin with previous version(before 4) can switch to version 4 or can stay to same version(they have used) even after updating WP Travel to version 4. If user who are using previous version(before 4) of WP Travel plugin wants to move to version 4 then they have to enable ‘Switch to V4’ option by going to Admin Panel > WP Travel > Settings > General. When we enable ‘Switch to V4’ option to update WP Travel from previous version to v4 version,… Read More »

Forward my trip enquiries directly to my email?

WP Travel Pro plugin provides the feature of adding email so that trip enquiry message will be redirected to the email added in the backend section. After the activation of WP Travel Pro plugin, you can add email by going to Admin Panel > WP Travel > Settings > Email > Enquiry Email Templates If you have any queries, please submit it to our Contact page.