Customer Success Story with Sanjeewa Padmal
Serendipity ToursWe care about your business as much as we do our own. Today, we are featuring one of our happy customer stories with you.
The following is an exclusive interview with Mr. Sanjeewa Padmal, sharing his journey in the travel business and how WP Travel has significantly helped generate leads and bookings on his website.
How WP Travel Helpedย Serendipity Tours Boost Their Bookings?
Serendipity Tours, a Sri Lankan travel company, is dedicated to crafting unforgettable journeys filled with extraordinary experiences and delightful surprises.
The team at Serendipity Tours sought a user-friendly plugin to streamline their booking process, making it simpler to add trips and packages and manage bookings effectively.
We have been able to increase our bookings with WP Travel
Mr. Sanjeewa Padmal
Key Requirements for Serendipity Tours
Ease of Use
The plugin needed to be user-friendly, allowing easy management of trips and packages without technical difficulties.
Comprehensive Features
It should include various features like booking management and galleries to enhance user engagement.
Effective Booking
A strong booking management system was essential for tracking and organizing reservations efficiently.
Affordability
The pricing needed to be budget-friendly compared to other plugins on the market, ensuring good value for the features offered.
Quick Setup
The setup process had to be straightforward and quick, minimizing the time required to configure the plugin.
Reliable Customer Support
Access to excellent customer support was crucial for resolving any issues that might arise quickly and effectively.
Sanjeewa wanted an affordable travel booking plugin thatโs easy to use and set up. He says, “Since thereโs no coding or testing involved, it saves a lot of time.”
Serendipity Tours also sought effective booking capabilities, a wide range of features, and reliable customer support for any issues that might arise.
ย
Mr. Sanjeewa Padmal
What WP Travel Delivered
-
1
Increased Bookings
Our simplified booking process resulted in more reservations and higher revenue.
-
2
Effortless Trip Management
Users can easily add and manage trips and packages, streamlining operations.
-
3
Streamlined Booking Management
Our robust system ensures efficient tracking and organization of reservations
-
4
Cost-Effective Solution
Competitive pricing provides excellent value, maximizing budget effectiveness
-
5
Dedicated Customer Support
Our reliable support team is always available to address any issues, ensuring client satisfaction.
-
6
Quick and Easy Setup
Designed for rapid deployment, enabling a smooth transition with minimal downtime.
With WP Travel, Sanjeewa found a user-friendly booking tool. He notes, “WP Travel comes with many useful features, like booking options and galleries to showcase trips.”
WP Travel offers excellent value, maximizing budget effectiveness while simplifying the booking process to help increase reservations.
Initially, I was unsure about choosing WP Travel, but with all the features I needed, I am completely satisfied with this plugin.
Mr. Sanjeewa Padmal
CEO of Serendipity Tours
Success Story: Customer Q&A
How did you discover WP Travel?ย
I learned about WP Travel through a friend who recommended it. His positive experience led me to try it out.
How easy was it to set up and use WP Travel?
The setup was straightforward and user-friendly, making it very easy for me to get started.
Which WP Travel feature do you like/use the most?ย
The Booking Management feature is the most beneficial for my business. Itโs incredibly useful.
Have you used any other booking plugins/methods before?ย
No, WP Travel is the first.
How would you rate the customer support provided by WP Travel?ย
The customer support is excellent. Whenever I encounter an issue, I submit a support ticket and receive a prompt resolution.
Would you recommend WP Travel to anyone who’s looking for a travel booking plugin?ย
Absolutely. I would recommend WP Travel to my friends, just as my friend recommended it to me. Despite my initial doubts, the comprehensive features have completely satisfied my needs.
Thank you to Mr. Sanjeewa Padmal for sharing his experienceโyour feedback inspires us to keep striving for excellence, and together, we can achieve even greater results!
Want Your Story to be Told? Visit our Share Your Story page or reach out to us at outreach@wptravel.io
Get WP Travel Pro
100% No-Risk Money Back Guarantee
You are fully protected by our 100% Money Back Guarantee. If you aren’t completely satisfied within 30 days of purchase, you’re more than welcome to a full refund.
Our Successful Happy Customers











What Our Satisfied Travel Business Owners Say About WP Travel?
Unparalleled Support and Versatile Functionality.
WP-Travel is not just a plugin; itโs a comprehensive trip booking solution backed by an exceptional support team. Their dedication to providing top-notch support and continuously improving the plugin makes them a standout choice for any travel-related business. If you are looking for a reliable, feature-rich, and well-supported trip booking system, WP-Travel is the ultimate choice. Thank you, WP-Travel, for helping us elevate our business and provide unparalleled experiences to our clients.
@tappedoutasia
wordpress.org
At Dive Travel Curaรงao we always wanted to offer unforgettable diving experiences to our customers. With WP Travel, we can now make the booking process easy for our customers, personalized dive packages, secure payments, and a hassle-free booking system so our customers can dive into their next adventure with ease.
Since we integrated WP Travel, we see a big improvement in our operations and customer satisfaction. The easier booking process attracts more travelers, higher conversion rates and we stand out in the competitive dive travel market.
Surely, itโs been a game-changer for us, and weโre excited about whatโs next.
Mr. Bryan Horne
Customer Success Story
Excellent Travel Booking Plugin
Iโm really pleased I found this plugin after an exhaustive search. It suits my needs with a plethora of options available that I couldnโt find with other plugins. I appreciate the clean, modern look and found it pretty easy to use with proper documentation.
I gave it top marks, especially with the excellent and responsive customer service. I had some challenges to overcome since I use an advanced WordPress theme but all my issues were solved thanks to their help.
@rolliespoke
wordpress.org
WP Travel Editorial is a team of WordPress and travel industry experts dedicated to delivering technical resources, travel business guides, and general travel insights. With over 10 years of experience, the team provides in-depth release notes, feature updates, and informative articles to help tour operators and travel enthusiasts succeed in the evolving travel landscape.
From plugin updates and industry trends to practical travel resources, WP Travel Editorial shares valuable content that supports both the travel industry and avid travelers.
Connect with WP Travel
to Join the Travel Conversation

Documentation →
Explore More

Customer Support →
We are here to help.

Facebook Group →
User Community Forum

Follow On Twitter →
Connect with us on Twitter