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How to View and Manage Enquiry Details?

With the release of WP Travel v10.5.0 and WP Travel Pro v9.5.0, the backend interface for managing trip enquiries has been enhanced for a more intuitive and efficient experience.

All enquiries submitted through the front-end enquiry form can be accessed from:
Dashboard โ†’ WP Travel โ†’ Enquiries

The enquiry list displays key information in a tabular format:

  • SN (Serial Number): Automatically generated number for easy reference.
  • Name: Name entered by the user in the enquiry form.
  • Email: Customerโ€™s email address submitted with the enquiry.
  • Message: The content/message of the enquiry.
  • Trip Name: The trip for which the enquiry was submitted.
  • Status: Displays whether the enquiry is marked as Read or Unread.
  • Date: The date when the enquiry was submitted.
  • Action:
    • View: Opens a detailed view of the enquiry, including any custom fields, admin notes, and full message content.
    • Delete: Permanently removes the enquiry from the system.

Filter & Sort Options

To help you manage enquiries efficiently, WP Travel provides useful filtering tools:

Filter by Trip
View enquiries associated with a specific trip.
Use the dropdown or search field to quickly find enquiries linked to the desired itinerary.

Filter by Status
Sort enquiries based on their current status:
Read โ€“ Enquiries that have already been opened.
Unread โ€“ New or pending enquiries that havenโ€™t been reviewed yet.

Note: For information on enabling and configuring the Trip Enquiry form, see How to Track Trip Enquiries in WP Travel.