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How to Enable Trip Enquiries and Configure the Enquiry Email Template?

The Trip Enquiry feature allows visitors to submit enquiries directly from the trip page. Once enabled, all enquiries are stored in the WordPress admin dashboard, where administrators can review and manage them.

Enable Trip Enquiries #

To enable the Trip Enquiry feature:

  • Log in to your WordPress Admin Dashboard.
  • Navigate to WP Travel โ†’ Settings โ†’ Trips โ†’ Trip Settings.
  • Enable the Trip Enquiry option.
  • Click Save Changes.
WP Travel settings with Trip Enquiry enabled

Configure the Enquiry Email Template #

WP Travel automatically sends an email notification whenever a visitor submits a trip enquiry. You can customize the email subject and content to match your branding.

To configure the enquiry email template:

  • Navigate to WP Travel โ†’ Settings โ†’ Emails.
  • Open the Enquiry Email Template tab.
  • Customize the email subject and message.
  • Click Save Changes.
WP Travel admin enquiry email template settings

Frontend Enquiry Form #

After enabling the feature, visitors can submit enquiries directly from the trip page using the enquiry form.

The form typically includes:

  • Name
  • Email Address
  • Phone Number (if enabled)
  • Message

Once submitted, the enquiry is stored in the dashboard and an email notification is sent to the site administrator.

WP Travel trip enquiry form with contact fields and reCAPTCHA

View Submitted Enquiries #

All enquiries submitted through the frontend are stored in the WordPress dashboard.

To view them:

  • Log in to your WordPress Admin Dashboard.
  • Navigate to WP Travel โ†’ Enquiries.

From the Enquiries page, you can view all customer enquiries received from your website.

WP Travel enquiries dashboard showing trip messages and their status

Learn More

After enabling Trip Enquiries, you can learn how to review, filter, and manage customer enquiries in the How to View and Manage Enquiry Detailsc documentation.