If you have any questions related to our Plugin or Theme please post to our support forum.
If you are a WP Travel Pro user then you can redirect to a Thank You page after submitting the Booking form.
Further, if you are WP Travel free user, the booking received message will be displayed on the Trip page after booking.
For detail regarding setting up Thank You Page, refer to the given link.
Sometimes you might face image quality problems in the trip gallery and thumbnail. Gallery images and thumbnails might appear blurred and pixelated in your trips.
For detail, please refer to our Knowledge Base link.
Direct Installation
– Download the plugin (.zip file).
– In your Admin, go to menu Plugins > Add.
– Select the tab “Upload”.
– Upload the .zip file you just downloaded.
– Activate the plugin.
Installation via FTP
– Once you download the plugin, you will get zip folder.
– Unzip the folder and Upload `wp-travel` folder to the `/wp- content/plugins/ ` directory.
– Activate the plugin through the ‘Plugins’ menu in WordPress.
For detail regarding installation refer to our documentation.
As for the PHP version, we strongly recommend using the last stable PHP and MySQL builds.
For more details regarding Plugin Requirements refer to the link.
Sure, please post all of your queries and suggestions in the Support Forum. where plugins’ official support teams are on standby to answer each and every one of your questions.
You can find our official documentation/User Guide on the link given below:
Documentation
WP Travel Plugin is translation ready and can be translated into any language.
For detail assistance regarding translating, please once refer to Knowledge Base.
If you have any confusion then please post them in our official support forum:
The answer to this frequently asked question is NO
WP Travel plugin has its own integrated cart/checkout system and hence, once you book a trip, you can complete the entire payment and checkout process with solely the WP Travel plugin.
This is the reason, you don’t have to depend on any other plugin /addon including WooCommerce if your site is a travel and tour operator site since, from the booking to checkout, entire functionality is provided by WP Travel itself.
Therefore, WP Travel is completely independent of WooCommerce.
No, it does not include the premium themes.
WP Travel is a separate independent plugin that comes with all the add-ons of WP Travel but not with the premium themes. However, we have collaborated with different theme authors who have happily developed compatible travel themes that you can check from the list and purchase for your travel site.
Simply write us by filling up the contact form or right below the screen’s bottom-right corner there’s a pop-up contact form.
The booking feature may not work due to the addition of the special character i.e ”()” in the pricing name section. For your information as of now, the field does not support such character which is why it generates such an issue.
Screenshot: https://prnt.sc/omwq7e
So as for now please avoid using such character and it should work.
However, we will definitely make enhancements to the feature in future updates of the plugin.
Actually, all the functionality of the WP Travel plugin should work fine with the Elementor page builder. However, there may raise some minor layout issues. To enhance your experience using WP Travel with Elementor, we have a separate WP Travel Gutenburg & Elementor blocks plugin which is free to download. Using this plugin, you would be able to insert several Elementor WP Travel widgets and Gutenberg WP Travel blocks.
For detail please once refer given documentation link.
If you need any further assistance, please feel free to submit your queries in contact page.
If you are having trouble after updating to the WP Travel version 4 then there is no need to panic at all..
WP Travel has provided the option to switch back to your previous version and for this, you need to go to Admin Panel > WP Travel > Settings > General.
Note: It is always better to make the backups of the site before making any update as we will always be on a safe side. If any data got lost while updating then we will always have a backup.
If the issue is more serious and could not be figured out then please post the issues in our official support forum below
Note: We no longer provide support to WP Travel version 4 or below. So, please update WP Travel plugin to the latest version.