Frequently Asked Questions

If you have any additional questions about our Plugins or Themes, please create a new ticket to our support.

How to install the WP Travel plugin?


Direct Installation

 – Download the plugin (.zip file).
 – In your Admin, go to the menu Plugins > Add.
 – Select the tab “Upload”.
– Upload the .zip file you just downloaded.
 – Activate the plugin.

Installation via FTP

– Once you download the plugin, you will get zip folder.
 – Unzip the folder and Upload `wp-travel` folder to the `/wp- content/plugins/ ` directory.
– Activate the plugin through the ‘Plugins’ menu in WordPress.

For detail regarding installation, refer to our documentation.

What PHP version does the plugin require?

As for the PHP version, we strongly recommend using the last stable PHP and MySQL builds.

For more details regarding Plugin Requirements, refer to the link.

Does WP Travel have a Support Team and a Help Desk?

Sure, please post all of your queries and suggestions in the Support Forum. where plugins’ official support teams are on standby to answer each and every one of your questions.

Where can I find WP Travel documentation and user guides?

You can find our official documentation/User Guide on the link given below:

Documentation 

Is it possible to use Plugins in languages other than English?

WP Travel Plugin is translation ready and can be translated into any language.

For detailed assistance regarding translating, please once refer to Knowledge Base.

If you  have any confusion, then please post them in our official support forum

Does WP Travel support WooCommerce?

The answer to this frequently asked question is NO

WP Travel plugin has its own integrated cart/checkout system and hence, once you book a trip, you can complete the entire payment and checkout process with solely the WP Travel plugin.

This is the reason, you don’t have to depend on any other plugin /addon including WooCommerce if your site is a travel and tour operator site since, from the booking to checkout, entire functionality is provided by WP Travel itself.

Therefore, WP Travel is completely independent of WooCommerce.

Does the WP Travel Pro plugin come with a bundle of premium themes?

No, it does not include the premium themes.

WP Travel is a separate independent plugin that comes with all the add-ons of WP Travel but not with the premium themes.  However, we have collaborated with different theme authors who have happily developed compatible travel themes that you can check from the list and purchase for your travel site.

Compatibility of WP Travel with the Elementor Plugin

All the functionality of the WP Travel plugin should work fine with the Elementor page builder. However, there may raise some minor layout issues. To enhance your experience using WP Travel with Elementor, we have a separate WP Travel Gutenburg & Elementor blocks plugin which is free to download. Using this plugin, you would be able to insert several Elementor WP Travel widgets and Gutenberg WP Travel blocks.

For detail please once refer given documentation link.

If you need any further assistance, please feel free to submit your queries in contact page.

Steps for creating the ticket in the support forums

Simply write us by filling up the contact form, or right below the screen’s bottom-right corner there’s a pop-up contact form.

What is your support timing?

Our support is available from Monday to Friday – 9 AM to 5 PM. ( GMT + 5:45 ). Support hours.

Redirection after Booking

If you are a WP Travel Pro user, then you can redirect to a Thank You page after submitting the Booking form.

Further, if you are WP Travel free user, the booking received message will be displayed on the Trip page after booking.

For detail regarding setting up Thank You Page, refer to the given link.

How to fix the image quality problems in the trip gallery and thumbnail?

Sometimes you might face image quality problems in the trip gallery and thumbnail. Gallery images and thumbnails might appear blurred and pixelated on your trips.

For detail, please refer to our Knowledge Base.