Trip reminder emails help travel businesses keep customers informed before their scheduled trip date. With WP Travel, you can set up automated reminder emails for bookings, so travelers receive important trip details on time.

In this blog, we’ll explore how to set up trip reminder emails in WP Travel, customize the email template, use dynamic placeholders, and save the settings properly.

Prerequisites

Before you begin, make sure the following plugins are installed and activated:

  • WP Travel (Free version)
  • WP Travel Pro

Steps to Set Up Trip Reminder Emails in WP Travel

You can enable and set up trip reminder emails in WP Travel from the email settings section in your dashboard, where you can turn on the feature and customize the message. Once saved, the system will automatically send reminder emails for bookings.

Step 1: Go to Email Settings

From your WordPress dashboard, go to WP Travel β†’ Settings β†’ Email β†’ Email Templates. Then, find and open the Trip Reminder Email Templates section.

WP Travel Email Templates settings page showing the Trip Reminder Email Templates section in the WordPress dashboard

Step 2: Enable Trip Reminder Emails

Inside the Trip Reminder Email Templates section, turn on the Send Email option. Once enabled, the system will automatically handle reminder emails for all eligible bookings.

WP Travel Trip Reminder Email Template settings with Send Email enabled

Step 3: Customize Email Template

You can customize trip reminder emails in WP Travel Pro to match your brand and improve communication with customers.

  • Email Subject
    Example: Your Trip is Starting Soon!
  • Email Heading
    Example: Trip Reminder
  • Email Body Content
    Include important information such as:
    • Customer name
    • Trip name
    • Departure date & time
    • Meeting point
    • Contact details
WP Travel Trip Reminder Email Template editor in code view

Step 4: Use Dynamic Placeholders

WP Travel supports dynamic tags to personalize emails automatically:

  • {customer_name} – Displays the customer’s name
  • {trip_name} – Displays trip title
  • {trip_start_date} – Shows departure date
  • {booking_id} – Displays booking reference

You can explore all available WP Travel email placeholders here:
Available Email Tags

Step 5: Save Settings

  • Click Save Changes
  • Test with a sample booking to ensure emails are working correctly
WP Travel trip reminder email received by customer example

Conclusion

Trip reminder emails are automatically sent two days before the start date of the trip. This ensures that customers receive timely notifications, helping them stay prepared and reducing the chances of no-shows or confusion. It also helps minimize missed bookings and ensures a more organized booking process. Once configured, the system operates automatically, requiring no manual effort from the site administrator.

Check the WP Travel documentation to learn more about configurations, modules, payments, and shortcodes.

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