Managing trip enquiries efficiently is essential for timely responses and organized bookings. WP Travel offers multiple ways to view, track, and manage enquiries, making it easier for travel businesses to stay on top of customer requests. This guide explains three methods: Dashboard, Email, and Google Sheets.
Table of contents
Track Trip Enquiries from WP Travel Dashboard
WP Travel provides a built-in system to manage enquiries directly from your WordPress admin panel.
- Log in to your WordPress dashboard.
- Navigate to WP Travel β Enquiries.
- Here, you will see a list of all enquiries submitted via your website.
- Use filters to sort enquiries by trip, or status.
- Click an enquiry to view detailed information, including:
- Travelerβs name and contact information
- Trip details
- Messages submitted
- Use this list to follow up manually or export data for records
Track Enquiries via Email Notifications
WP Travel can send email notifications whenever a user submits a trip enquiry.
- Go to WP Travel β Settings β Emails β Email Templates β Enquiry Email Templates.
- In the Admin Email Template Options, add the email addresses where you want the enquiry notifications to be sent.
- Customize the email template if needed.
- Once set up, every new enquiry will trigger an email with complete details for easy follow-up.
Learn More: Modify default Email Templates
Track Enquiries Using Google Sheets
You can integrate WP Travel with Google Sheets to automatically log trip enquiries in a spreadsheet for easy tracking and reporting. This lets you centralize enquiry data, filter it, analyze patterns, and share with your team.
- Go to WP Travel β Settings β Integrate Google Sheet.
- Paste your Google Service Account JSON in the provided field to authenticate.
- Enable the Enquiry Data toggle to send enquiries to Google Sheets.
- Enter the Google Sheet ID where you want the enquiry data to be stored.
- Click Save Settings to activate the integration.
Once set up, WP Travel will automatically send every new enquiry to your Google Sheet.
Learn More: How to integrate Google Sheets with WP Travel?
Conclusion
Tracking trip enquiries effectively is crucial for providing timely responses, maintaining organized records, and enhancing the traveler experience. WP Travel offers flexible optionsβfrom managing enquiries directly in the dashboard, receiving instant email notifications, to automating tracking via Google Sheets. By leveraging these tools, travel businesses can streamline operations, improve follow-ups, and ultimately deliver better service to their customers.
Check the WP Travel documentation to learn more about configurations, modules, payments, and shortcodes.
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