Is your cart currently empty after adding products to your cart? don’t know how to solve the empty cart issue? Or can’t find out the reasons for solving this problem? Then, go through the full article, you will find all the possible reasons and solutions for solving this problem.
Reasons and solutions of an empty cart issue
Ever faced the problem of having empty cart though you have added product to your cart? If yes, then you may be came here for finding out reasons and solutions regarding having an empty cart. You can have this issue due to plugin or theme conflicts, cache issue, backdated browser, and so on. Lets find out the reasons and solutions more in detail.
Reason one: Conflict because of plugins or theme.
For the conflict check, we recommend you use the Health Check & Troubleshooting plugin. This plugin allows you to run a conflict without affecting normal visitors to your site.
Reason two: Cart empty issue because of cache.
Another important reason that you must consider is the cache issue. You should delete all cache. It allows you to clean or purge all cached content with a single click.
Also, make sure that cache has been disabled in WP Travel Checkout page as enabling cache for checkout page may raise empty cart issue.
In the case of the WP Rocket plugin, we have to disable cache for the checkout page. Moreover, to avoid empty cart issue by adding the URL of the checkout page as shown in the screenshot below:
Also, WP Travel version 4.4.4 has added support for the WP Rocket plugin. That will disable caching on WP Travel checkout page.
Reason 3: Cart empty issue for not setting checkout page.
The reason that we often tend to ignore is setting up the checkout page. So if you are having the empty checkout page issue then at first make sure you have set the checkout page by going to Admin Panel > WP Travel > Settings > General.
Reason 4: Blockage of the delete permission of DB users.
Another reason is due to blockage of the delete permission to the database users. The issue is regarding the permission of the DB user on your side. To resolve the issue you need to contact your host and ask them to provide the delete permission.
Screenshot of the setting where users have no option available to edit the privilege. So, make sure to provide the privilege as mentioned in the screenshot that we are providing below.
Reason five: Due to managed hosting.
In the case of managed hosting, there may be an inbuilt cache that may cause the empty cart issue.
You may try resolving the issue either by clearing the cache or disabling it.
Reason Six: Not having up to date browser.
Once verify the issue by testing using different browsers like Google Chrome, Safari, Firefox, etc.
Make sure that the browser you are using is up to date.
In case the issue is not resolved following any of the steps mentioned above then directly contact our official support forum.