403 Error only on when changing WP Travel Settings

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This topic contains 5 replies, has 2 voices, and was last updated by  Support Team 4 months, 2 weeks ago.

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  • Author
    Posts
  • #10775

    elliot.sim
    Participant

    I’m experiencing a 403 error only when I try to change the WP Travel settings, either globally or on an individual trip. I reset my .htaccess file and turned off all plugins except WP Travel, but am experiencing the same issue. It’s likely a broader issue to do with WordPress, but I’m not sure what else to try – I can’t turn off WP Travel, since that’s the only way to test whether the issue is still there. Any ideas?

    #10786

    Support Team
    Keymaster

    Hello,

    First of all, thank you so much for using the plugin.

    Regarding your query, can you please specify upon change in which particular setting you encountered the error, as in our side everything is working perfectly fine ?

    Hoping for your kind co-operation,

    Regards!!

    #10787

    elliot.sim
    Participant

    Hello, it’s anything under the “Settings” tab of WP Travel. I can change the setting in the menus, but then when I click “save changes” I get a 403 error. This happens regardless of what setting I change in that menu.

    #10788

    Support Team
    Keymaster

    Hello @elliot-sim,

    Actually, the issue is not related to the plugin.

    So once please go through the steps listed in the links given below.

    https://www.lifewire.com/403-forbidden-error-explained-2617989

    Please verify each of the steps mentioned.

    Thank you.

    Best Regards!!

    #11288

    elliot.sim
    Participant

    Hello, I went through the steps listed, but the issue persists. It must be at least partially related to the plugin, as in ONLY happens when changing the plugin’s settings. Changing things in general wordpress doesn’t have the same issue, and I don’t have the same issue on any other sites. It also occurs on other devices and in other browsers. Do you have anything else I could try? I’ve been banging my head against this roadblock for a week, and I can’t progress on creating the site anymore because I can’t change any settings. I really want to use your plugin, but this just makes it pretty unusable :(.

    #11381

    Support Team
    Keymaster

    Hello @elliot-sim,

    Since we could not generate the issue in our side, we need to check the issue in your setting so can you please your login detail in the email given below:

    Email: wensolution[at]gmail.com

    Thank you.

    Best Regards!!

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