504 Gateway Error in Activating WP Travel Plugin

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This topic contains 3 replies, has 2 voices, and was last updated by  Support Team 1 month, 1 week ago.

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  • Author
    Posts
  • #20429

    jhoenna20
    Participant

    Hi there,
    We had to deactivate WP Travel plugin because we’re testing what plugin is causing an issue on our site.
    We have been trying to activate it again since October 9 but we are always getting a 504 gateway error.
    We already contacted our hosting provider and they said that they also can’t activate it on their end and they advised that we contact the plugin developer.
    Can you please help on this? We can’t see all trips that we have entered because we can’t activate the plugin.
    Hoping for your fast response.

    #20430

    Support Team
    Keymaster

    Hello

    We are looking after your issue and we will get back to you as soon as possible.

    Hoping for your kind co-operation.

    Regards!

    #20431

    jhoenna20
    Participant

    Hi,
    I appreciate that you acknowledged my concern.
    Hope to get it resolved soon.
    Thank you.

    #20432

    Support Team
    Keymaster

    Hello

    We inspected your site thoroughly and now, WP Travel seems to be working perfectly fine. The issue was there due to the stored cache. We cleared the cache of your site and we were able to activate the plugin.

    If the issue repeats again, please clear the cache and verify the issue.

    For any further query/confusion, feel free to reach back to us.

    Regards!

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