- This topic has 3 replies, 2 voices, and was last updated 3 years, 7 months ago by
Support Team.
- AuthorPosts
- October 11, 2019 at 2:54 am #20429
jhoenna20
ParticipantHi there,
We had to deactivate WP Travel plugin because we’re testing what plugin is causing an issue on our site.
We have been trying to activate it again since October 9 but we are always getting a 504 gateway error.
We already contacted our hosting provider and they said that they also can’t activate it on their end and they advised that we contact the plugin developer.
Can you please help on this? We can’t see all trips that we have entered because we can’t activate the plugin.
Hoping for your fast response.October 11, 2019 at 3:46 am #20430Support Team
KeymasterHello
We are looking after your issue and we will get back to you as soon as possible.
Hoping for your kind co-operation.
Regards!
October 11, 2019 at 4:01 am #20431jhoenna20
ParticipantHi,
I appreciate that you acknowledged my concern.
Hope to get it resolved soon.
Thank you.October 11, 2019 at 4:11 am #20432Support Team
KeymasterHello
We inspected your site thoroughly and now, WP Travel seems to be working perfectly fine. The issue was there due to the stored cache. We cleared the cache of your site and we were able to activate the plugin.
If the issue repeats again, please clear the cache and verify the issue.
For any further query/confusion, feel free to reach back to us.
Regards!
- AuthorPosts
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