Add-on not working

Homepage Forums WP Travel Group Discount Add-on not working

This topic contains 3 replies, has 2 voices, and was last updated by  wensolutions 3 months ago.

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  • Author
    Posts
  • #13690

    readyjapan
    Participant

    Hello,
    I just uploaded this add-on and input my license key, but it still won’t work. I checked in “Dates and price” and I see nothing knew. I also have constantly a blank “WP Travel Alert” notification on top of my admin panel.
    I tried deactivating all my other plugins but it didn’t fix the bug.
    Any help will be appreciated.
    Kind regards,
    Pierre, from Ready Japan Team

    #13731

    wensolutions
    Keymaster

    Hello @readyjapan

    Please note that the WP Travel Group Discount addon works only in multiple pricing option.

    Please refer to the given screenrecord to know the complete process: https://www.loom.com/share/ff29d110019e4ab99ac66733ca5c976c

    Also, refer to the official documentation for more info : https://wptravel.io/documentations/wp-travel-group-discount

    Also, regarding the WP Travel Alert notification, please make sure all the purchased/expired addons licence key are entered well, since, the case of the occurrence of the alert notification is when the addons license is not entered in the license field.

    Hope this helps,

    If any of the issue still persist, kindly write us back,

    Best Regards!!

    #13739

    readyjapan
    Participant

    Hello,
    Thank you for your quick reply.
    This video did help me set up the group discount price. However, the blank notification is still here (even after I double checked the license key).
    Anyway, after trying it I realised this add-on is not really what I expected. Is it possible to get a refund ?
    Kind Regards,
    Pierre, from Ready Japan Team

    #13749

    wensolutions
    Keymaster

    Hello @readyjapan

    Please find the answer to your queries below :

    Query 1

    Regarding the notification query, we will inspect the reported issue further and will release the fix in our next update as soon as possible.

    Query 2

    Our development team are constantly working to enhance the products that we offer for better user experience. we request you to write us about your expectations so that we can work on it in our coming updates.

    If you still want the refund, then please leave your request at : info[@]themepalace.com

    Hoping for your kind co-operation,

    Regards!!

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