- This topic has 16 replies, 4 voices, and was last updated 3 years, 6 months ago by
Support Team.
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AuthorPosts
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April 30, 2019 at 2:32 pm #14288
wladimir@squad.com.ec
ParticipantHi:
I buy and install wptravel pro, but i can not enable addons setting
Can you help me pleaseSaludos
Wladimir MurielMay 1, 2019 at 5:38 am #14302Support Team
KeymasterHello,
First of all thank you very much for buying the pro version.
Enabling the setting is quite easy.
For this you simply need to go to Admin Panel > WP Travel > Settings > Addon Setting and enable the addons setting. For the payment go to Admin Panel > WP Travel > Settings > Payment and add the key for your desired payment gateways.
Hope this helps.
If you have any issues further then kindly let us know so that we can help you.
Thank you.
May 3, 2019 at 7:27 am #14431Zamfari
ParticipantWhen trying to change the addon settings I get
Error 413: Request Entity Too Large
The requested resource
/wp-admin/edit.php
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.May 3, 2019 at 10:23 am #14450wensolutions
KeymasterHello @zamfari,
Can you please provide your login detail in the email below so that we can inspect the issue further and provide the fxi?
Email: wptravel.io[at]gmail.com
Thank you.
May 4, 2019 at 12:59 am #14478wladimir@squad.com.ec
ParticipantHi:
The problem was solved upgrading the plugin
Thanks a lot
Saludos
Wladimir MurielMay 4, 2019 at 3:42 am #14479wensolutions
KeymasterHello,
Glad that the issue is now fixed.
For any further query/confusion, feel free to write back to us.
Regards!!
May 4, 2019 at 10:21 am #14483Zamfari
ParticipantI did sent you the login settings via email as requested. It is acutally WP Travel Settings that runs in to error 413.
May 6, 2019 at 5:58 am #14513Support Team
KeymasterHello @zamfari,
Thank you for the login detail.
But the issue could not be detected only with the login detail.
So can please send your cpanel so that we can inspect the issue further?
Hoping to hear from you soo.
Thank you.
May 6, 2019 at 6:36 am #14518Zamfari
ParticipantAdditional info provided via email. Regards D. Schreiner / Zamsato
May 6, 2019 at 9:14 am #14520Support Team
KeymasterMay 6, 2019 at 9:32 am #14521Zamfari
ParticipantProblem solved. Thank you very much.
Sunny greetings from Livingstone / ZambiaDaniel Schreiner
May 6, 2019 at 11:58 am #14525Support Team
KeymasterHello @zamfari,
Glad we could help you.
IF you have any issues further then please let us know.
Thank you.
March 21, 2020 at 12:41 pm #24819Zamfari
ParticipantHi there –
The 413 Error is back again!
When trying to make changes at WP Travel -> Settings I get
Error 413: Request Entity Too Large
The requested resource
/wp-admin/edit.php
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.Greetings from Zambia
Daniel
March 23, 2020 at 12:32 pm #24853Support Team
KeymasterHello,
We are inspecting the issue so we will let you know when we will find the reason for the issue.
Regards.
March 24, 2020 at 8:07 am #24868Support Team
KeymasterHello @Zamfari,
Upon making the detail inspection on the issue, we found that the issue is on our side. Thank you very much for reporting back to us. We will fix the issue on our side and release the update soon.
So as of now, we have fixed the issue on your side. Hope everything is working fine now. The issue has raised due to generation of “/////” in the field which happens to make the post data heavy.
Let us know if you have any issues further.
Thank you.
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