[wladimir@squad.com.ec]

Hi:

I buy and install wptravel pro, but i can not enable addons setting
Can you help me please

Saludos
Wladimir Muriel

[Support Team]

Hello,

First of all thank you very much for buying the pro version.

Enabling the setting is quite easy.

For this you simply need to go to Admin Panel > WP Travel > Settings > Addon Setting and enable the addons setting. For the payment go to Admin Panel > WP Travel > Settings > Payment and add the key for your desired payment gateways.

Hope this helps.

If you have any issues further then kindly let us know so that we can help you.

Thank you.

[Zamfari]

When trying to change the addon settings I get

Error 413: Request Entity Too Large
The requested resource
/wp-admin/edit.php
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.

[wensolutions]

Hello @zamfari,

Can you please provide your login detail in the email below so that we can inspect the issue further and provide the fxi?

Email: wptravel.io[at]gmail.com

Thank you.

[wladimir@squad.com.ec]

Hi:

The problem was solved upgrading the plugin

Thanks a lot

Saludos
Wladimir Muriel

[wensolutions]

Hello,

Glad that the issue is now fixed.

For any further query/confusion, feel free to write back to us.

Regards!!

[Zamfari]

I did sent you the login settings via email as requested. It is acutally WP Travel Settings that runs in to error 413.

[Support Team]

Hello @zamfari,

Thank you for the login detail.

But the issue could not be detected only with the login detail.

So can please send your cpanel so that we can inspect the issue further?

Hoping to hear from you soo.

Thank you.

[Zamfari]

Additional info provided via email. Regards D. Schreiner / Zamsato

[Support Team]

Hello @zamfari,

The issue has been fixed.

Please verify.

Thank you.

[Zamfari]

Problem solved. Thank you very much.
Sunny greetings from Livingstone / Zambia

Daniel Schreiner

[Support Team]

Hello @zamfari,

Glad we could help you.

IF you have any issues further then please let us know.

Thank you.

[Zamfari]

Hi there –

The 413 Error is back again!

When trying to make changes at WP Travel -> Settings I get

Error 413: Request Entity Too Large
The requested resource
/wp-admin/edit.php
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.

Greetings from Zambia

Daniel

[Support Team]

Hello,

We are inspecting the issue so we will let you know when we will find the reason for the issue.

Regards.

[Support Team]

Hello @Zamfari,

Upon making the detail inspection on the issue, we found that the issue is on our side. Thank you very much for reporting back to us. We will fix the issue on our side and release the update soon.

So as of now, we have fixed the issue on your side. Hope everything is working fine now. The issue has raised due to generation of “/////” in the field which happens to make the post data heavy.

Let us know if you have any issues further.

Thank you.

[Author]

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