- This topic has 3 replies, 3 voices, and was last updated 3 years, 10 months ago by wensolutions.
- May 2, 2019 at 1:52 pm #14401tuskphotoParticipant
When a booking is made the number of available pax changes with the booking, in other words if there are 12 pax available and 2 pax book then the available space becomes 10. This is great and love how that works, however when a booking for that particular trip is cancelled the system doesn’t update and add those available spot back to the availability, it still remains as 10 pax available, even though there is now 12 pax available. Can this be rectified?May 3, 2019 at 5:54 am #14424Support TeamKeymaster
Currently the feature is not available. Even though the booking is canceled the no of seats won’t be restored but we are working on the feature. As for now, you can manually update the seats from the inventory option.
Thank you.May 3, 2019 at 8:32 am #14436tuskphotoParticipant
Where do i manually manage the inventory, i have been into the trip, turned on the inventory options changed the pax available but its still not updating on the site, do i have to delete the trip and re-add it?May 3, 2019 at 10:03 am #14448wensolutionsKeymaster
Have you enabled the inventory option from the individual pricing option as well?
For your information, the inventory option can be set from the Inventory option tab and also from each pricing option.
Hope this clears the confusion.
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