Big pb with WP Travel Pro

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #23816
    oligo11
    Participant

    Hi,
    I am facing a severe pb. My pages take 1 or 2 minutes to display on frontend. I’ve contacted my provider and they told me everything is fine from their side so they invited me to check all my plugins, which I did.
    Actually, the pb comes from WP Travel Pro as when I deactivate it, everything goes back to normal and when reactivated, the bug reappears.

    Where do I download a new version please to see if it works with another version?
    I precise it worked fine until 2 days ago, when I was back from holidays.
    Thank you

    you can see the pb here: http://roadzine.idealand.fr/
    Hope you reply soon please.

    #23823
    wensolutions
    Keymaster

    Hello,

    Can you please once verify the issue by disabling the Geo location option by going to Admin Panel > WP Travel > Settings > Misc Options as shown in screenshot below?

    http://prntscr.com/r12aql

    Also, if issue still persist, please provide us with admin login detail in below given email so that we can inspect the issue further.

    support@wptravel.io

    Regards.

    #23829
    oligo11
    Participant

    Hi, thanks for your prompt reply.
    The option was already unchecked.
    I send you my admin login via email.
    Cheers
    Oli

    #23839
    wensolutions
    Keymaster

    Hello,

    Thank you for your login detail.

    Actually, the issue has raised due to multiple currency feature and our team is working regarding this issue.

    Also, we have disabled multiple currency feature for you so the site URL you have provided is working fine now.

    Please once verify the issue.

    If you have any queries further, let us know.

    Thank you.

    #23842
    oligo11
    Participant

    Allright, things seems to come back to normal now. I guess I have to wait for WPtravel Pro new update to use multiple currencies again.

    Can you also please confirm me WP Travel & WP Pro are totally Divi theme compatible ?

    Cheers and thanks for your help
    Oli

    #23845
    wensolutions
    Keymaster

    Hello,

    Yes, both WP Travel and WP Travel pro plugins are compatible with divi theme.

    If you have any queries further, let us know.

    Thank you.

    #23847
    oligo11
    Participant

    Great, thank you.
    Yes, I still have a small pb this time as follow: https://wptravel.io/support-forum/topic/remove-archive-from-archive-page/#post-23843

    All the best
    Oli

    #23851
    wensolutions
    Keymaster

    Hello,

    We have replied you in respective ticket.

    Please find reply in below given link:

    https://wptravel.io/support-forum/topic/remove-archive-from-archive-page/#post-23850

    Regards.

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