Book button not working

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #24174
    shuttletransfer
    Participant

    After updating availability date once clicking on book now button, nothing happens.
    Anyone has already experienced this problem?

    #24175
    Support Team
    Keymaster

    Hello,

    Can you please provide us your site URL so that we can inspect the issue and provide a precise fix.

    Regards.

    #24176
    shuttletransfer
    Participant
    #24180
    Support Team
    Keymaster

    Hello,

    When we inspected the site URL you provided, we found that the trip date has already been expired which has caused the real issue. Please add the new date for the trip and check the button once.

    If you have further queries, let us know.

    Regards.

    #24182
    shuttletransfer
    Participant

    Dear,

    thanks for your feedback. If I set new date this will not change anything (still not working):

    https://www.shuttletransfer.it/itinerary/roma-centro-aeroporto-di-fiumicino/

    As example

    #24184
    Support Team
    Keymaster

    Hello,

    The starting date of the trip should be the current date and that has caused the issue. So, once change the date to current and check the button.

    Regards.

    #24185
    shuttletransfer
    Participant

    Ok, setting actual data, looks it started working again. So If I need to extend duration of a trip I need to update also start date? Right?

    #24220
    wensolutions
    Keymaster

    Hello,

    Yes, you have to update start date to extend the trip duration as customer will not be able to book the trip if the start date has been expired.

    If you have any queries further, let us know.

    Thank you.

Viewing 8 posts - 1 through 8 (of 8 total)
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