[shuttletransfer]

After updating availability date once clicking on book now button, nothing happens.
Anyone has already experienced this problem?

[Support Team]

Hello,

Can you please provide us your site URL so that we can inspect the issue and provide a precise fix.

Regards.

[shuttletransfer]

sure:

https://www.shuttletransfer.it

[Support Team]

Hello,

When we inspected the site URL you provided, we found that the trip date has already been expired which has caused the real issue. Please add the new date for the trip and check the button once.

If you have further queries, let us know.

Regards.

[shuttletransfer]

Dear,

thanks for your feedback. If I set new date this will not change anything (still not working):

https://www.shuttletransfer.it/itinerary/roma-centro-aeroporto-di-fiumicino/

As example

[Support Team]

Hello,

The starting date of the trip should be the current date and that has caused the issue. So, once change the date to current and check the button.

Regards.

[shuttletransfer]

Ok, setting actual data, looks it started working again. So If I need to extend duration of a trip I need to update also start date? Right?

[wensolutions]

Hello,

Yes, you have to update start date to extend the trip duration as customer will not be able to book the trip if the start date has been expired.

If you have any queries further, let us know.

Thank you.

[Author]

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