- This topic has 7 replies, 3 voices, and was last updated 3 years, 3 months ago by
wensolutions.
- AuthorPosts
- February 26, 2020 at 9:30 am #24174
shuttletransfer
ParticipantAfter updating availability date once clicking on book now button, nothing happens.
Anyone has already experienced this problem?February 26, 2020 at 9:56 am #24175Support Team
KeymasterHello,
Can you please provide us your site URL so that we can inspect the issue and provide a precise fix.
Regards.
February 26, 2020 at 10:10 am #24176shuttletransfer
ParticipantFebruary 26, 2020 at 11:33 am #24180Support Team
KeymasterHello,
When we inspected the site URL you provided, we found that the trip date has already been expired which has caused the real issue. Please add the new date for the trip and check the button once.
If you have further queries, let us know.
Regards.
February 26, 2020 at 12:04 pm #24182shuttletransfer
ParticipantDear,
thanks for your feedback. If I set new date this will not change anything (still not working):
https://www.shuttletransfer.it/itinerary/roma-centro-aeroporto-di-fiumicino/
As example
February 26, 2020 at 12:16 pm #24184Support Team
KeymasterHello,
The starting date of the trip should be the current date and that has caused the issue. So, once change the date to current and check the button.
Regards.
February 26, 2020 at 12:20 pm #24185shuttletransfer
ParticipantOk, setting actual data, looks it started working again. So If I need to extend duration of a trip I need to update also start date? Right?
February 27, 2020 at 11:43 am #24220wensolutions
KeymasterHello,
Yes, you have to update start date to extend the trip duration as customer will not be able to book the trip if the start date has been expired.
If you have any queries further, let us know.
Thank you.
- AuthorPosts
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