Book button not working

Homepage Forums WP Travel Book button not working

This topic contains 7 replies, has 3 voices, and was last updated by  wensolutions 1 month ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #24174

    shuttletransfer
    Participant

    After updating availability date once clicking on book now button, nothing happens.
    Anyone has already experienced this problem?

    #24175

    Support Team
    Keymaster

    Hello,

    Can you please provide us your site URL so that we can inspect the issue and provide a precise fix.

    Regards.

    #24176

    shuttletransfer
    Participant
    #24180

    Support Team
    Keymaster

    Hello,

    When we inspected the site URL you provided, we found that the trip date has already been expired which has caused the real issue. Please add the new date for the trip and check the button once.

    If you have further queries, let us know.

    Regards.

    #24182

    shuttletransfer
    Participant

    Dear,

    thanks for your feedback. If I set new date this will not change anything (still not working):

    https://www.shuttletransfer.it/itinerary/roma-centro-aeroporto-di-fiumicino/

    As example

    #24184

    Support Team
    Keymaster

    Hello,

    The starting date of the trip should be the current date and that has caused the issue. So, once change the date to current and check the button.

    Regards.

    #24185

    shuttletransfer
    Participant

    Ok, setting actual data, looks it started working again. So If I need to extend duration of a trip I need to update also start date? Right?

    #24220

    wensolutions
    Keymaster

    Hello,

    Yes, you have to update start date to extend the trip duration as customer will not be able to book the trip if the start date has been expired.

    If you have any queries further, let us know.

    Thank you.

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