[wyes]

Hi,

I used the plugin for two weeks and find it very awesome, thank you for providing this wonderful plugin. =)

I’d would like to ask you some questions regarding this.

1.#Booking Received Email#
-How to replace sender name “WordPress” with Company name? Because when I received Booking Receive email the sender name is WordPress <xxx@sitename.com>
-How to change/erase Powered By WP Travel in Booking received email?

2.#Trips Setting > Account Settings#
I don’t really get it, how it works? I turn all the setting into “on” for Customer Registration and Account Creation but I still can book the trip at itinerary section>Booking Tab without a need to do the registration. Would you mind to explain how it works? Where and When the setting will be triggered?

3.#Order/Buy#
I already set the payment at Trips setting but I can’t find the way how to show order/buy button so the visitor can buy the trip that we offered on the web page?

4.#Dashboard#
Do we have Dashboard to report the number of booking or order for the trips? Like in WooCommerce?

Thank You

[wyes]

Hi,

I find the answer to my question number 3 & 4. Please ignore it.

Thank you

[Support Team]

Hello @wyes,

Please find the answer to your query below:

#1 -How to replace sender name “WordPress” with Company name? Because when I received Booking Receive email the sender name is WordPress

Response: To change the sender name you have add custom code in your child theme functions.php file.

To know how to create the child theme please refer to below given link:
http://wptravel.io/how-to-create-a-child-theme/

After creating the child theme paste below given code in your child theme functions.php file.

https://gist.github.com/Steeru/8f870de1d33948bda52296dbf62439d3

– How to change/erase Powered By WP Travel in Booking received email?

Response: The feature to replace powered by text is not available within the plugin but however we have developed an addon using which you can replace, disable the powered by text in the email.

Please refer to below link to know about it.

http://wptravel.io/downloads/wp-travel-utilities/

2.#Trips Setting > Account Settings#
I don’t really get it, how it works? I turn all the setting into “on” for Customer Registration and Account Creation but I still can book the trip at itinerary section>Booking Tab without a need to do the registration. Would you mind to explain how it works? Where and When the setting will be triggered?

Response: This is the new feature and to know how it works please refer to below given documentation:

http://wptravel.io/documentations/user-documentation/wp-travel-customer-dashboard/

Hope this helps.

If you find any confusion further then please let us know.

Thank you.

Best Regards!!

[wyes]

Hi,

Thank you for replying my question.

#Question number 1#
I followed your instruction copy and paste the code only “// Function to change sender name” into functions.php file

The update is successful but when I received the booking email, it still shows WordPress instead of the company name

Did I miss something?

For the question number 2

Sorry I still don’t get it how it works? I opened “http://wptravel.io/documentations/user-documentation/wp-travel-customer-dashboard/&#8221; and follow the instruction but then what should I do? I mean it doesn’t change anything..
1. the booking process still running without customer login.
2. how to add registration/login feature on the menu?

Does the feature only works for Travel log theme or I can be used for any theme? Because right now I’m using OceanWP

Thanks

[Support Team]

Hello @wyes,

As for your query related to the sender name, you have not added the complete code in your child theme functions.php file.

Please add the complete code as given below:

// Function to change email address
 
function wpb_sender_email( $original_email_address ) {
    return 'ADMIN EMAIL';
}
 
// Function to change sender name
function wpb_sender_name( $original_email_from ) {
    return 'YOUR COMPANY NAME';
}
 
// Hooking up our functions to WordPress filters 
add_filter( 'wp_mail_from', 'wpb_sender_email' );
add_filter( 'wp_mail_from_name', 'wpb_sender_name' );

In above code replace the text”ADMIN EMAIL” with your admin email and “YOUR COMPANY NAME:” with your company name.

The above code has been provided by testing it on our side so please put the total code and recheck.

As for your query regarding the Customer dashboard, the checkout page will ask for the login detail only if you have “turn on” the option “Require Customer Login before booking” in Customer Registration filed.

Screenshot:
http://prntscr.com/jqz3li

If not enabled then you can book the trips without any registration process(like before).

Also, the registration process has been enabled in the checkout page only. If you haven’t enabled any payment gateway and directly perform booking form in the single trip page then you can just book the trip and you don’t require all of this registration process for booking.

To enable the customer registration process for booking, please “Enable” the option “Require Customer Login before booking”.

Even enabling this option does not ask for the login then please write back us along with your site URL.

PS: check the process in logged out mode.

Now further, “WP travel dashboard” page will automatically appear in the list of page after the activation of the recent version of WP Travel plugin. So just go to Admin Panel > Appearance > Menus and add the page “WP travel Dashboard” to make the customer dashboard page directly accessible from the front page. You can rename the page as “registration/login”

Screesnhot:
– https://prnt.sc/jqz7x6
– http://prntscr.com/jqz8qi

Hope this helps.

Best Regards!!

[wyes]

Hello, Support Team

Thank you for replying my question.

Ok, I made a mistake.. after copying all code it works like a charm.

For the question number 2.. still, have a problem with the registration please look at the image below

#This is my URL site
wyes

I will also try using travel log theme instead of OceanWP hope it works

Thank You

[Support Team]

Hello @wyes,

When we checked your site we were unable to find such issue. The dashboard will be displayed after clicking on the “Proceed to Checkout” button on the cart page as you can see in below given screenshot:

https://prnt.sc/jr3mfm

So as we have mentioned above please check the feature in a logged out mode or in “Incognito window“.

If you try to Book the trips in logged in mode then the dashboard won’t appear as you will already be logged in.

Also to view the booking details or your dashboard detail you have to go to “WP travel Dashboard” page.

Thank you.

[wyes]

Hi, Support Team

Yes.. it works when I opened on incognito window. So I clean browsing data all the cache.. and it runs smoothly.
Thank you for the fast response, really appreciate it.

[Support Team]

Hello @wyes,

It is always a pleasure helping you guys :).

Any further issues are always welcome.

Also, we would really appreciate if you could help us by rating our plugin by following the link given below:

https://wordpress.org/support/plugin/wp-travel/reviews/

Thank you.

Best Regards!!

Have a good day :).

[wyes]

Hi Team Support,

Sure, I would be happy to give you 5 stars for the plugin and the support =)

Cheers

[Support Team]

Hello @wyes,

Thank you very much for the rating 🙂 .

We really acknowledge your effort and hoping for same love and support in coming days.

Do not forget to post if you have any issues further.

Thank you.

Best Regards!!

[Author]

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