Homepage › Forums › WP Travel › booking details layout is different Tagged: booking details layout is different This topic contains 7 replies, has 2 voices, and was last updated by Support Team 10 hours, 40 minutes ago. Viewing 8 posts - 1 through 8 (of 8 total) Author Posts August 16, 2019 at 9:06 am #18974 email@example.comParticipant Hello WP Travel Support This layout from the WP Travel Demo : https://snag.gy/HPyo1r.jpg This is my booking details layout https://snag.gy/iLodme.jpg . I found that my booking details is missing the amount & the payment gateway details , can you help me to fix it ? Thanks Regards Winnie August 16, 2019 at 11:09 am #18983 Support TeamKeymaster Hello, Have you activated the payment any of the payment gateways? The payment gateway will only be available in the user dashboard if the payment gateways is enabled and you have made the partial payment. As for the amount, in our side, the amount is displaying fine so make sure you have added the price to the trips that you have booked. Or if you have already paid the amount then it won’t display any amount at the top right. So please explain the scenario further so that we can inspect the issue further and help you. Thank you. August 17, 2019 at 6:08 pm #19017 firstname.lastname@example.orgParticipant Hello support I still missing the amount & the payment gateway details after I tried many times . Can you teach me how to fix it ? My booking layout at user travel board https://snag.gy/gJyQHP.jpg Regards Winnie August 19, 2019 at 6:03 am #19040 Support TeamKeymaster Hello, After you upload the receipt, the amount will not be there as the amount as paid through the bank deposit. This is the case when you make the payment through the payment gateway as well. Hope this clears the confusion. Thank you. August 19, 2019 at 8:34 am #19044 email@example.comParticipant but this screenshoot is I haven’t upload bank deposit for my booking https://snipboard.io/gJyQHP.jpg August 19, 2019 at 11:17 am #19055 Support TeamKeymaster Hello, Once please send in the full screenshot of the booking detail from the user dashboard. Thank you. August 20, 2019 at 9:06 am #19075 firstname.lastname@example.orgParticipant Hello WP Travel Support Here you are Booking details from user dashboard before payment made https://snipboard.io/p5hNj8.jpg Partially Payment for this booking from user dashboard https://snipboard.io/DuGP9T.jpg Fully Payment for this booking from user dashboard https://snipboard.io/GWlVFA.jpg https://snipboard.io/OwUlcn.jpg but dunno is not same as yours https://snipboard.io/HPyo1r.jpg can help me fix it Thanks August 20, 2019 at 12:14 pm #19079 Support TeamKeymaster Hello, Since we could not replicate the issue can you please provide your admin login so that we can inspect the issue further. Send in your login in the email below: support[at]wptravel.io Thank you. Author Posts Viewing 8 posts - 1 through 8 (of 8 total) You must be logged in to reply to this topic.