August 16, 2019 at 9:06 am #18974August 16, 2019 at 11:09 am #18983
Have you activated the payment any of the payment gateways?
The payment gateway will only be available in the user dashboard if the payment gateways is enabled and you have made the partial payment.
As for the amount, in our side, the amount is displaying fine so make sure you have added the price to the trips that you have booked.
Or if you have already paid the amount then it won’t display any amount at the top right.
So please explain the scenario further so that we can inspect the issue further and help you.
Thank you.August 17, 2019 at 6:08 pm #19017
I still missing the amount & the payment gateway details after I tried many times .
Can you teach me how to fix it ?
My booking layout at user travel board
WinnieAugust 19, 2019 at 6:03 am #19040
After you upload the receipt, the amount will not be there as the amount as paid through the bank deposit.
This is the case when you make the payment through the payment gateway as well.
Hope this clears the confusion.
Thank you.August 19, 2019 at 8:34 am #19044
but this screenshoot is I haven’t upload bank deposit for my booking
https://snipboard.io/gJyQHP.jpgAugust 19, 2019 at 11:17 am #19055
Once please send in the full screenshot of the booking detail from the user dashboard.
Thank you.August 20, 2019 at 9:06 am #19075
Hello WP Travel Support
Here you are
Booking details from user dashboard before payment made
Partially Payment for this booking from user dashboard
but dunno is not same as yours https://snipboard.io/HPyo1r.jpg
can help me fix it
ThanksAugust 20, 2019 at 12:14 pm #19079
Since we could not replicate the issue can you please provide your admin login so that we can inspect the issue further.
Send in your login in the email below:
Thank you.August 22, 2019 at 6:32 am #19149
I already send email to you yesterday , do u received my email ?August 22, 2019 at 7:40 am #19151
Actually, we did not receive any email.
Can you please resend it in the email below?
Please verify the email properly and kindly let us know once you send the email.
Thank you.August 22, 2019 at 8:16 am #19153August 22, 2019 at 12:01 pm #19157
Yes, please send in the detail there.
Thank you.August 23, 2019 at 3:36 am #19176
I already sent my login in info to u .do u receive my emailAugust 23, 2019 at 7:09 am #19185
We would like to apologize for the trouble.
We still did not receive the email so please send it in the different email which is given below:
Hoping to hear from you soon.
Thank you.August 27, 2019 at 6:16 am #19284
Hello WP Travel Support
Do you received my email ?I already sent email to this account “email@example.com”
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