- This topic has 5 replies, 2 voices, and was last updated 3 years, 11 months ago by Support Team.
- June 26, 2019 at 2:30 pm #17266
We seem to now have an issue where the confirmation email to the traveller and the confirmation email to admin saying there has been a booking is not pulling teh information, just shows the placeholder code?
See screenshots http://prntscr.com/o6ze54 and http://prntscr.com/o6zek2
All the other emails, payments , etc are fineJune 27, 2019 at 5:44 am #17280
When we inspected the issue on our side, everything is working fine as you can see in the screenshot below:
You can check for the issue in our demo as well also you can create the site and test it your self by following the link below:
To inspect the issue in your side we need the admin login.
Thank you.June 27, 2019 at 5:48 am #17281
Have activated teh previous admin log in so you can checkJune 27, 2019 at 8:37 am #17292
We have fixed the issue.
Please verify. Also, we will fix the issue in our side as well and release the update soon.
Thank you for the co-operation.June 27, 2019 at 1:42 pm #17301
Thank you, it seems fine nowJune 28, 2019 at 3:31 am #17314
Glad we could help you.
Please free to write back to us if you have any issues further.
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