Booking Emails

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This topic contains 5 replies, has 2 voices, and was last updated by  Support Team 3 weeks, 1 day ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #17266

    paulo232
    Participant

    We seem to now have an issue where the confirmation email to the traveller and the confirmation email to admin saying there has been a booking is not pulling teh information, just shows the placeholder code?

    See screenshots http://prntscr.com/o6ze54 and http://prntscr.com/o6zek2

    All the other emails, payments , etc are fine

    #17280

    Support Team
    Keymaster

    Hello @paulo232,

    When we inspected the issue on our side, everything is working fine as you can see in the screenshot below:

    https://prnt.sc/o79a0w

    You can check for the issue in our demo as well also you can create the site and test it your self by following the link below:

    https://wptravel.io/demo/

    To inspect the issue in your side we need the admin login.

    Thank you.

    #17281

    paulo232
    Participant

    Have activated teh previous admin log in so you can check

    #17292

    Support Team
    Keymaster

    Hello @paulo232,

    We have fixed the issue.

    Please verify. Also, we will fix the issue in our side as well and release the update soon.

    Thank you for the co-operation.

    #17301

    paulo232
    Participant

    Thank you, it seems fine now

    #17314

    Support Team
    Keymaster

    Hello @paulo232,

    Glad we could help you.

    Please free to write back to us if you have any issues further.

    Thank you.

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