Booking Form Calendar (for Birth Date)

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This topic contains 1 reply, has 2 voices, and was last updated by  Support Team 4 months, 1 week ago.

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  • #18658

    MountainTraveler
    Participant

    Hey Support:

    On the check out page, when a customer inputs Date of Birth (DOB), a calendar pops up.

    The issue:
    The calendar navigates only by month rather than by month and by year. In practice, this means that a customer born in the 80s or 90s, for example, must click the calendar back-date hundreds of times before arriving at the correct year.

    This is definitely not an optimal UX, and risks hurting conversions.

    1. Can we disable the calendar and simply let the customer input the DOB? (07/08/2019, for example)

    2. Can you issue a fix for this?

    #18719

    Support Team
    Keymaster

    Hello,

    You can easily navigate to previous years, you do not need to navigate it through the months.

    For more clear information refer to below given link:

    https://www.loom.com/share/260f9c5a5cfb4627b520b32cb57dc263

    Hope this clears the confusion.

    Thank you.

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