[shital]

Hi Team,

On Your site RazorPay addon checkout is not working properly with booking only option. Ideally it is expected not to open payment popup with Booking only option.

This works fine with other addons like paypal. This issue is observed with Razor Pay addon .It opens payment popup for both options i.e. Booking only and Booking with payment.

Site URLS
http://wptravel.io/demo/
http://samsonagetaways.com

[Support Team]

Hello @shital,

First of all thank you very much for using the WP Travel Razorpay Checkout.

We checked the issue and found that popup shows on “Booking only” option. We have reported it to our developer and will be fixed soon possible.

Thank you!

[shital]

@Support Team,

Meanwhile what should I do ? Can I remove that Booking only option ?

Also once developer fix it what should be done from my end ? Do I need to update plugin ? or Theme ?

[Support Team]

Hello @shital,

We are in the process for the update of WP Travel Razorpay Checkout addon and WP Travel plugin. Both the plugins are scheduled to be updated in a few hours.

Kindly wait for the update and update both the plugins ( WP Travel and WP Travel Razorpay Checkout Addon ) for the fix of the issue.

Best Regards !!

[shital]

I have updated both plugins But still it not working properly it showing another issue.

I kept default option(booking with payment and payment gateway- razorpay checkout) as it is on checkout page and clicked on button book and pay but its not showing razorpay popup.It work as booking only functionality.

After selecting options booking only or book with payment then it work properly.

[Support Team]

Hello @shital,

We have tested the issues on our side and fixed the bugs related to the payment gateway trigger.

We will be updating the fixes through the addon update in a few hours.

If your issues are not resolved with the update, please provide us your website Admin Access so that we can check the issues and provide you with some precise fixes.

If you have any queries/requests further, please feel free to write back to us.

Best Regards !!

[Author]

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