BUG on Plugin Shortcode

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This topic contains 1 reply, has 2 voices, and was last updated by  Support Team 9 months, 2 weeks ago.

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  • Author
    Posts
  • #7708

    wyes
    Participant

    Hi Team Support,

    I used Brizy Page Builder and I want to show itinerary on my landing page so I insert plugin shortcode “[WP_TRAVEL_ITINERARIES type=travel_locations id=25 ]” and it works.

    However when I tried to show the page
    I got the error message “www.w-pay.id is currently unable to handle this request.
    HTTP ERROR 500”

    So I checked the error log from my file manager and found this message “Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 266240 bytes) in /home/u9598287/public_html/w-pay.id/wp-includes/formatting.php on line 604”

    I don’t know it is a bug from shortcode or from the page builder. Because if I delete the plugin shortcode from the page builder, the page is working.

    Thanks

    #7710

    Support Team
    Keymaster

    Hello @wayes,

    Actually, the thing is we have not done any sorts of compatibility testing of the “Brizy Page Builder” with the WP Travel plugin so there might be the compatibility issue in the meantime.

    But we will definitely do the compatibility testing and fix the issue if there is any.

    Hoping for your co-operations.

    Thank you.

    Best Regards!!

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