Cart–> Checkout–> Admin PROBLEM!

Homepage Forums WP Travel Cart–> Checkout–> Admin PROBLEM!

This topic contains 5 replies, has 2 voices, and was last updated by  Support Team 9 months, 3 weeks ago.

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  • Author
    Posts
  • #9822

    privatejeep
    Participant

    There is a HUGE problem with trip pricing options not being passed to the admin dashboard and not showing in admin emails.

    A passenger goes to buy a trip on my site. They select the date and number of travelers. They then select the pricing option . Example: Option 3 (Four Peaks + Wild Horses)

    When they click Book Now this title makes it to the cart page correctly. The problem is this title does NOT show correctly on the checkout page. Then this title does not show in the admin dashboard. So I have no idea what pricing option they bought!

    The pricing option name needs to be passed to the admin dashboard and into the admin emails. It also needs to be shown in the traveler’s dashboard and emails so they know what the hell they paid for! Not just the trip name! THIS IS A HUGE PROBLEM!

    Visit my site trip here: Four Peaks Day Trip

    Screenshots of the problem:

    Pricing Options have their own names that need to be passed to the Admin Dashboard!

    Cart with Correct Option

    Checkout Name is wrong!

    Admin Dashboard Missing Pricing Option that was bought so admin has no way to know what was purchased!

    Admin Email is missing what the traveler bought! The email needs to include the pricing option name!

    • This topic was modified 9 months, 3 weeks ago by  privatejeep.
    #9851

    Support Team
    Keymaster

    Hello @privatejeep,

    Our developer team is working on this and we will soon release the update fixing the issue.

    Hoping for the co-operation.

    Thank you.

    Regards!!

    #9870

    Support Team
    Keymaster

    Hello @privatejeep,

    Sorry to bother you but can you please provide your login detail in the email so that we can fix this issue as well for you?

    Email: wensolution[at]gamil.com

    Ps: The update will also release but we can fix it for you if you want.

    Thank you.

    Regards!!

    #9890

    privatejeep
    Participant

    Ok admin login details sent! Thanks!

    #9921

    privatejeep
    Participant

    It seems this issue is solved with the latest update. I will report back once a new trip is booked about the admin side of these issues.

    #9961

    Support Team
    Keymaster

    Hello @privatejeep,

    Yes, we did send an update resolving the issue.

    Additionally, we are also resolving other issues as well and will release the update soon.

    Hoping for your co-operation.

    Regards!!

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