- This topic has 5 replies, 2 voices, and was last updated 4 years, 4 months ago by Support Team.
- January 24, 2019 at 5:08 pm #9822
There is a HUGE problem with trip pricing options not being passed to the admin dashboard and not showing in admin emails.
A passenger goes to buy a trip on my site. They select the date and number of travelers. They then select the pricing option . Example: Option 3 (Four Peaks + Wild Horses)
When they click Book Now this title makes it to the cart page correctly. The problem is this title does NOT show correctly on the checkout page. Then this title does not show in the admin dashboard. So I have no idea what pricing option they bought!
The pricing option name needs to be passed to the admin dashboard and into the admin emails. It also needs to be shown in the traveler’s dashboard and emails so they know what the hell they paid for! Not just the trip name! THIS IS A HUGE PROBLEM!
Visit my site trip here: Four Peaks Day Trip
Screenshots of the problem:January 25, 2019 at 7:28 am #9851
Our developer team is working on this and we will soon release the update fixing the issue.
Hoping for the co-operation.
Regards!!January 25, 2019 at 10:17 am #9870
Sorry to bother you but can you please provide your login detail in the email so that we can fix this issue as well for you?
Ps: The update will also release but we can fix it for you if you want.
Regards!!January 25, 2019 at 4:10 pm #9890
Ok admin login details sent! Thanks!January 26, 2019 at 5:25 pm #9921
It seems this issue is solved with the latest update. I will report back once a new trip is booked about the admin side of these issues.January 28, 2019 at 4:58 am #9961
Yes, we did send an update resolving the issue.
Additionally, we are also resolving other issues as well and will release the update soon.
Hoping for your co-operation.
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