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Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #7938
    indiatravelaide
    Participant

    I am using the domain name as http://www.travelaide.in and facing the issue with the cart. Even after selecting the trip for booking the cart shows empty. I had contacted your support team and was advised to rename EASP WP file. I did not but it did not resolve any issue and have not got any response for many days now.
    Note – i have reinstalled the whole site again and only using your plugin. Please help to check and resolve this.

    #8064
    Support Team
    Keymaster

    Hi @indiatravelaide,

    We hope that you got support from email.

    Thank you!

    #9260
    adesal120
    Participant

    Hello @Support team my website https://ontripp.com is facing a similar issue. Once we click on a trip,it writes travel cart is empty

    #9279
    Support Team
    Keymaster

    Hello @adesal120,

    Can you please provide the login detail in the email give below so that we can inspect the issue further?

    email: wensolution@gmail.com

    Thank you.

    #9299
    adesal120
    Participant

    OK will do just that

    #10104
    Support Team
    Keymaster

    Hello @adesal120,

    Let us know if you have any issues further.

    Regards!!

    #14368
    livermoreadventures
    Participant

    Hello @support team . My website https://livermoreadventures.com is facing a similar issue. Once we click on “book now” for a trip, it displays travel cart is empty.

    #14371
    Support Team
    Keymaster

    Hello @livermoreadventurres,

    Thank you very much for using the plugin.

    When we tested your site we found that currently the plugin “WP Travel” is not activated in your site so we could not inspect the issue further.

    However, you can visit the link below of the FAQ to find out what could be the reason or possible fixes.

    https://wptravel.io/faq/#empty-cart-issue

    Hope this works out. If this does not work then please write back to us.

    Thank you.

    #14422
    livermoreadventures
    Participant

    My mistake; I had temperarily deactivated it in an attempt at resolving the issue. Alas it is still not working. I have re-activated the plugin and reached out to your team via email. Thank you!

    #14427
    Support Team
    Keymaster

    Hello @livermoreadventurres,

    Can you please resend your login detail along with the cpanel access so that we can help you fix the issue?

    Thank you.

    #25412

    Hello, I’ve got same issue. If I Logged In on my WordPress Dashboard. And Try to View and book a trip, it shows the details on cart page. but when I logged out, And Try to View and book a trip, cart shows “Your cart is empty please click here to add trips”.

    Hope you will me to resolve this. Thank you and Godbless.

    #25441
    wensolutions
    Keymaster

    Hello @sempronthreeargmail-com,

    Please once go through the link below and see if the steps mentioned there fix the issue or not?

    https://wptravel.io/faq/#empty-cart-issue

    If the issue still persists then kindly let us know.

    Thank you.

    #25624
    Bonnie
    Participant

    Hello,

    We have the same problem. Either the cart remains empty or the cart won’t be updated with the additional booking.

    Also tried the above mentioned url for the empty cart issue.

    #25643
    wensolutions
    Keymaster

    Hello @bonnieonline-id-nl,

    Since the issue does not get resolved with the link so can you pleasse once post your site URL so that we can inspect the issue further?

    Also, please post your ticket creating a separate topic so that it would easy for us to follow up on your queries.

    Thank you.

    #26452
    elisung
    Participant

    hi there

    when i get in my website as a client to purchase the item, it always shows cart empty.

    But when i login to my wordpress and link to my website, it shows cart and works normal and well.

    i have tried reset -admin-wp travel-general- wp travel car, wp travel check out, dashboard thank page.

    but as a normal clients to purchase, it always shows cart empty. please help.

    http://www.delightfultravelaus.com

    waiting for your reply

Viewing 15 posts - 1 through 15 (of 18 total)
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