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This topic contains 9 replies, has 4 voices, and was last updated by  Support Team 6 months, 1 week ago.

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  • Author
    Posts
  • #7938

    indiatravelaide
    Participant

    I am using the domain name as http://www.travelaide.in and facing the issue with the cart. Even after selecting the trip for booking the cart shows empty. I had contacted your support team and was advised to rename EASP WP file. I did not but it did not resolve any issue and have not got any response for many days now.
    Note – i have reinstalled the whole site again and only using your plugin. Please help to check and resolve this.

    #8064

    Support Team
    Keymaster

    Hi @indiatravelaide,

    We hope that you got support from email.

    Thank you!

    #9260

    adesal120
    Participant

    Hello @support team my website https://ontripp.com is facing a similar issue. Once we click on a trip,it writes travel cart is empty

    #9279

    Support Team
    Keymaster

    Hello @adesal120,

    Can you please provide the login detail in the email give below so that we can inspect the issue further?

    email: wensolution@gmail.com

    Thank you.

    #9299

    adesal120
    Participant

    OK will do just that

    #10104

    Support Team
    Keymaster

    Hello @adesal120,

    Let us know if you have any issues further.

    Regards!!

    #14368

    livermoreadventures
    Participant

    Hello @support team . My website https://livermoreadventures.com is facing a similar issue. Once we click on “book now” for a trip, it displays travel cart is empty.

    #14371

    Support Team
    Keymaster

    Hello @livermoreadventurres,

    Thank you very much for using the plugin.

    When we tested your site we found that currently the plugin “WP Travel” is not activated in your site so we could not inspect the issue further.

    However, you can visit the link below of the FAQ to find out what could be the reason or possible fixes.

    https://wptravel.io/faq/#empty-cart-issue

    Hope this works out. If this does not work then please write back to us.

    Thank you.

    #14422

    livermoreadventures
    Participant

    My mistake; I had temperarily deactivated it in an attempt at resolving the issue. Alas it is still not working. I have re-activated the plugin and reached out to your team via email. Thank you!

    #14427

    Support Team
    Keymaster

    Hello @livermoreadventurres,

    Can you please resend your login detail along with the cpanel access so that we can help you fix the issue?

    Thank you.

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