[Flukkini]

Hello, my check out page does not load.
The code inserted is correct (never changed since first setup 2 years ago) and the correct page is set under “settings”.
https://www.dropbox.com/s/7aojw6hwb5tgjng/Check%20Out%20Page%20error.png?dl=0

Can you fix it, pls?

[wensolutions]

Hello @flukkini,

First of we would like to apologize for the trouble.

Since in the checkout page, PHP is throwing the fatal error and maybe because of the PHP version this issue might have raised. We not quite sure about this so please provide your FTP so that we can inspect the issue properly further and help you.

Send in the FTP in the email below:

support[at]wptravel.io

Thank you.

[Flukkini]

I’m sending you the FTP access, meanwhile this is my server/php configuration:

Operating SystemLinux
ServerApache
Memory usage77.52M
MYSQL Version5.6.30-cll-lve
SQL ModeNO_ENGINE_SUBSTITUTION
PHP Version7.3.9
PHP Allow URL fopenOn
PHP Memory Limit256M
PHP Max Upload Size2M
PHP Max Post Size8M
PHP Max Script Execute Time300
PHP Exif supportYes ( V7.3.)
PHP IPTC supportYes
PHP XML supportYes

[wensolutions]

Hello,

Thank you for detail.

Also, please post this type of information via email as it is not good for security purpose to post this type of information in public forum.

Thank you.

[Flukkini]

hi there is no access details in my previous post: only php configuration details…
🙂

[wensolutions]

Hello,

We have received your FTP login detail. So, we will inspect the issue and get back to you.

Regards.

[wensolutions]

Hello,

We would like to apologize for inconvenience.

Actually, it seems that there is caching issue in your site. Can you please once provide us with admin login detail in below given email so that we can inspect issue further as the login detail we had donot work.

support[at]wptravel.io

Hoping for your kind cooperation.

Thank you.

[Flukkini]

Hello there, this is the situation up to date:

I upgraded your plugin to the last version available.
Everything is working but the “check out” page that is still frozen and doesn’t deliver any results.

So: you have all my accesses, both back end and FTP, pls help me solve this unfortunate situation.
Thank you.

[wensolutions]

Hello,

We will inspect the issue and get back to you.

Regards.

[wensolutions]

Hello @flukkini,

We have now fixed the issue in the checkout page and with the latest version we have fixed many of the issues related the prices as well extras. So please once check your site and verify the issue.

If there are any issues further then kindly let us know so that we can fix it for you.

Also thank you for your kind co-operations.

Hoping to hear from you soon.

Thank you.

[Author]

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