- This topic has 7 replies, 3 voices, and was last updated 3 years, 6 months ago by
Support Team.
- AuthorPosts
- October 17, 2019 at 12:51 am #20630
b3nmanning
ParticipantWe are facing a Issue where the first date works fine for the tour extras but the next dates won’t work. Please review the video attached you will get to know the issue:
https://www.loom.com/share/7bf395543170431a84c56f3e134c8f82
Please address this issue asap!
October 17, 2019 at 4:29 am #20632Support Team
KeymasterHello @b3nmanning,
When we tested the issue in the latest version of the plugin, everything was working fine as you can see in the screen record below:
https://www.loom.com/share/03370b49a6d24bd49c3f6b8f0e65e24a
So please once check the issue by deactivating the third party plugin if you have activated any?
If the issue still persists then kindly let us know.
Thank you.
October 18, 2019 at 1:21 am #20657b3nmanning
ParticipantBut If any plugin would be conflicting why would even the first date extras checkbox would work. Also we have checked it with plugin disable trial method no effect has been to the Tour extras add on functionality. The same setup was working seamlessly before we updated them to the latest versions.
October 18, 2019 at 3:24 am #20659Support Team
KeymasterHello @b3nmanning,
Can you please one share your site URL so that we can inspect the issue further and help you?
Hoping to hear from you soon.
Thank you.
October 18, 2019 at 9:00 am #20668October 18, 2019 at 10:18 am #20674wensolutions
KeymasterHello
The issue seems to have raised due to the JavaScript conflict.
So, please let us if you have made any change in th js?
If you have made any changes then please debug the changes and fix them.
Thank you.
November 13, 2019 at 11:46 pm #21279b3nmanning
ParticipantNo changes are made in the js
November 14, 2019 at 4:00 am #21283Support Team
KeymasterHello @b3nmanning,
When we inspected your site URL we found that you do not have the latest version of the WP Travel plugin.
So please update to the latest version of the plugin and verify the issue.
Also, make sure you have the latest version of the addons as well.
Please let us know if that fixes the issue or not?
Thank you.
- AuthorPosts
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