- This topic has 7 replies, 3 voices, and was last updated 3 years, 5 months ago by
Support Team.
- AuthorPosts
- December 10, 2019 at 6:37 pm #21914
seal
ParticipantHello,
Our guests can book without paying. And the booking is PAID
Credit card number for Stripe are not asked.
What do you think ?
ThanksDecember 11, 2019 at 4:15 am #21922Support Team
KeymasterHello @leisureandadventure,
When we inspected your site URL, we found that there is key issue in your site i.e you have not added the correct for the stripe payment gateways.
Console error:
So please once add the correct keys and verify the issue.
Thank you.
December 11, 2019 at 1:09 pm #21936seal
ParticipantHello,
We have just speak with the Stripe support. They cannot do anything.
Our API keys are correct.
Any idea ?December 12, 2019 at 4:57 am #21951wensolutions
KeymasterHello,
Actually, the key issue has raised because you have not added publishable key for stripe checkout payment gateway. So, please once verify the issue by adding required keys for stripe checkout payment gateway by going to Admin Panel > WP Travel > Settings > Payment > Stripe Checkout as shown in screenshot below:
Hope this helps.
If issue still persist, let us know.
Thank you.
December 12, 2019 at 7:45 am #21954seal
ParticipantDecember 12, 2019 at 8:25 am #21956wensolutions
KeymasterHello,
Actually, when we inspected the site URL, we cannot find the publishable key value in frontend(checkout page) which you have added for stripe checkout payment gateway in backend section. It seems that the ‘Test Mode’ is enabled so please once check the ‘Test Mode’ option and disable it (if it is enabled) by going to Admin Panel > WP Travel > Settings > Debug as shown in screenshot below:
Also, if the ‘Test Mode’ is disabled and the issue still persist then please provide us with admin login detail in below given email so that we can inspect the issue properly.
email: support@wptravel.io
Thank you.
December 12, 2019 at 8:36 am #21957seal
ParticipantHi,
This was the solution :
“going to Admin Panel > WP Travel > Settings >”This function should be somewhere else maybe.
Anyway you are the best as usual for the support.
Keep going what you do it is very good.
Have a lovely day
December 12, 2019 at 8:56 am #21960Support Team
KeymasterHello,
Glad we could help you.
If you have further query, let us know.
Thank you.
- AuthorPosts
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