- This topic has 38 replies, 5 voices, and was last updated 2 years, 8 months ago by
wensolutions.
- AuthorPosts
- March 18, 2020 at 5:46 am #24691
Support Team
KeymasterHello,
We already contacted a blue host earlier but that didn’t help.
For now, the issue with the Multicurrency drop-down is resolved so you can use that feature.
We are inspecting in that issue so if we will find any of the issues and its solution then we surely will get back to you.
Regards
May 24, 2020 at 7:37 am #26128seal
ParticipantHello,
The currency switcher is white.
Would it be possible to display the Base Currency.
I see a Base Currency option in the settings but only N/A ?Thanks
May 25, 2020 at 8:08 am #26150wensolutions
KeymasterHello @leisureandadventure,
Yes the base currency will be displayed at the frontend. Whatever currency you add from the setting will be displayed as the base currency.
Regarding your last query, have you place the fixer API key at the backend or not? Or make sure the API kays are correct.
Also, please send in the screenshot of the section from the backend where you have to add the keys. You can send in the screenshot in the email below:
support[at]wptravel.io
Thank you
May 26, 2020 at 12:39 pm #26219seal
ParticipantMay 27, 2020 at 6:16 am #26245wensolutions
KeymasterHello,
The issue you have reported might have raised due to absence of base currency. So, please once add the currency by going to Admin Panel > WP Travel > Settings > General as shown in screenshot below and verify the issue.
For detail assistance, please refer below given screen record:
https://www.loom.com/share/f724c5dcd9c04152bff5b256a23f897a
Hope this helps.
If you have any queries further, let us know.
Thank you.
May 27, 2020 at 7:22 am #26248seal
ParticipantHello,
Thanks a lot
I have followed all the steps. It was actually already done.
Base currency style N/A
What you think ?Thanks
May 27, 2020 at 7:44 am #26252wensolutions
KeymasterHello,
Can you please provide us with admin login detail in below given email so that we can inspect issue further?
Regards.
July 1, 2020 at 10:56 am #27479seal
ParticipantHello,
The problem is back. Could you please check ?
Thanks
July 2, 2020 at 12:03 pm #27583wensolutions
KeymasterHello @leisureandadventure,
Have you added the duration(days) in the trips? Make sure you have either added the duration or the fixed departure date in the trips.
Screenshot: https://prnt.sc/tafd7o
Also please check the issue by deactivating the third party plugins.
If the issue still persist then kindly let us know.
Thank you.
- AuthorPosts
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