Custom Fields: Booking Email templates

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This topic contains 4 replies, has 3 voices, and was last updated by  wensolutions 2 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #14626

    axel71
    Participant

    Hello,

    add a custom field under “Traveler info field” and put the variable in both email templates. Custom field is not transmitted in received email. Do the same under Billing fields – works! Using Travel Pro 1.0.2.

    Thanks Axel

    #14636

    Support Team
    Keymaster

    Hello @axel71,

    To make the added field appear in the email, you need to add the field in the template as well. To be clear on this, please refer to below given screen records.

    https://www.loom.com/share/688ace8809244cbeb26c428392c8d0f2
    https://www.loom.com/share/86f2104b6eb84fba916e8792195aa150

    Hope this helps.

    Thank you.

    #14657

    axel71
    Participant

    Hi,

    sorry but as mentioned I put the custom field under “Traveler info field” and add the field in the template.

    The received email is not correct.

    Practice {practice} is shown!

    Thanks
    Axel

    #14708

    Support Team
    Keymaster

    Hello @axel71,

    It should work fine.

    But since we do not know how you add the fields, can you please provide your login detail in the email below so that we can inspect further and help you?

    Email: wptravel.io@gmail.com

    Thank you.

    #14769

    wensolutions
    Keymaster

    Hello @axel71,

    The issue seems to be on our side so we will inspect the issue further and fix them as soon as possible.

    Hoping for your kind co-operations.

    Thank you.

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