[axel71]

Hello,

add a custom field under “Traveler info field” and put the variable in both email templates. Custom field is not transmitted in received email. Do the same under Billing fields – works! Using Travel Pro 1.0.2.

Thanks Axel

[Support Team]

Hello @axel71,

To make the added field appear in the email, you need to add the field in the template as well. To be clear on this, please refer to below given screen records.

– https://www.loom.com/share/688ace8809244cbeb26c428392c8d0f2
– https://www.loom.com/share/86f2104b6eb84fba916e8792195aa150

Hope this helps.

Thank you.

[axel71]

Hi,

sorry but as mentioned I put the custom field under “Traveler info field” and add the field in the template.

The received email is not correct.

Practice {practice} is shown!

Thanks
Axel

[Support Team]

Hello @axel71,

It should work fine.

But since we do not know how you add the fields, can you please provide your login detail in the email below so that we can inspect further and help you?

Email: wptravel.io@gmail.com

Thank you.

[wensolutions]

Hello @axel71,

The issue seems to be on our side so we will inspect the issue further and fix them as soon as possible.

Hoping for your kind co-operations.

Thank you.

[saskia]

Hi Support,

Can you please inform met on the status from problem described above? As far as I can check I am having the same problem.

With kind regards,

Saskia

[Author]

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