Disable Remaining Payment emails

Homepage Forums WP Travel Partial Payment Disable Remaining Payment emails

This topic contains 5 replies, has 3 voices, and was last updated by  Support Team 2 weeks ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #21331

    axel71
    Participant

    Hello,

    after Update to 3.0.8 remaining payment emails are sent to several customers :-((

    Possible to disable partial payment emails? We do not use online payment.

    Kind regards
    Axel

    #21368

    Support Team
    Keymaster

    Hello @axel71,

    Actually we are not quite clear with your query, The partial payment email will only be received by the one who paid and to the admin.

    So can you please provide the screen record of the issue and the cases so that we can inspect the issue further and help?

    Thank you.

    #21382

    axel71
    Participant

    Hello Support- Team,

    we are using WP Travel without payment. Status of all incoming bookings is N/A. After updating from version 2 to 3.0.8 several clients receiving “Remaining Payment” emails from the system automatically. I try to disable the email function under Settings/Partial Payment Email templates – but no way. Could you please help – I want to upgrade without any problems.

    After upgrading to WP 5.3 Field Editor does not load anymore. Any hints?

    best regards
    Axel

    #21399

    Support Team
    Keymaster

    Hello @axel71,

    The issue is noted as the known issue and the developer team is currently fixing the issue.

    We will soon release the update fixing the issue.

    Hoping for your kind co-operation.

    Thank you.

    #21468

    saskia
    Participant

    Hi Support,

    Was this fixed in the last update WP travel Versie: 3.0.9 and/or in Wp travel pro Versie: 2.0.1 ?

    Would like to hear as the details of update are not very clear on this.

    Thanks in advance!

    Saskia

    #21478

    Support Team
    Keymaster

    Hello @axel71,

    Yes, the issue has been fixed in the latest update of the WP Travel Pro version. Now we have added the option to enable/disable the setting of sending the email of remaining payment option.

    Screenshot:
    https://prnt.sc/q0di5c

    Thank you.

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