Does Not accept licence key

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This topic contains 3 replies, has 2 voices, and was last updated by  Support Team 1 year, 6 months ago.

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  • #7655


    Hi there
    I just published the website and the plugin does not accept the licence key whereas on local installation worked.
    What can I do?
    This is the site:
    Thank you


    Support Team


    Thank you very much for buying the pro version.

    Once please update the URL by following the below given steps.

    – At first login to your Theme Palace account. There you will find the detail about your purchased plugin. Here just click on “View License” link.

    screenshot :

    – from this page, you have to go to another page to manage the site by clicking on “Manage site” link.

    – Finally from here replace your previous site URL with the new one.


    If above-mentioned steps did not help you then please provide the screenshot of the error that is generated after activating the license.

    Thank you.




    It worked, thank you


    Support Team

    Hello @flukkini,

    Glad that your issue is resolved.

    If you have any issues further then please let us know.

    Thank you 🙂 .

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