- This topic has 4 replies, 2 voices, and was last updated 3 years, 11 months ago by Support Team.
- July 4, 2019 at 4:39 pm #17519
I’m getting the “Your cart is empty please click here to add trips.” message after I updated to 2.0.7 and 1.1.0 today.
Cart page is set to WP Travel Cart
Checkout Page is set to WP Travel Checkout
Privileges for db_user include “delete” privilege.
In Mozilla the book now button isn’t longer working. In Internet Explorer it shows the “Your cart is empty please click here to add trips.” message.
What can be the problem now?
TIAJuly 4, 2019 at 7:27 pm #17521
It’s working for this trip https://www.zamsato.com/our-safari/kafue-bush-break-2-nights-3-days/
but is giving the empty cart for https://www.zamsato.com/our-safari/luangwa-bush-break/July 5, 2019 at 6:37 am #17536Support TeamKeymaster
Since the issue is quite unlikely to happen, can you please provide your login in the email below so that we can inspect the issue further and help you?
Thank you.July 7, 2019 at 11:58 am #17592
“Since the issue is quite unlikely to happen” – Hahahaha
It happened and the reason is the following: The pricing name was “A/C Riverfront Tent” and the forward slash caused the glitch.
Thank you for doubting. Luckily I figured it out myself.July 8, 2019 at 4:49 am #17605Support TeamKeymaster
We would like to apologize for the trouble.
Yes, the pricing naming field does not accept the special character as for now as it may generate issue in other languages.
But we will figure out the issue and release the update.
Also glad that you figured out the issue.
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