Empty cart issue

Homepage Forums WP Travel Pro Empty cart issue

This topic contains 4 replies, has 2 voices, and was last updated by  Support Team 4 months, 2 weeks ago.

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  • Author
    Posts
  • #17519

    Zamfari
    Participant

    I’m getting the “Your cart is empty please click here to add trips.” message after I updated to 2.0.7 and 1.1.0 today.
    Cart page is set to WP Travel Cart
    Checkout Page is set to WP Travel Checkout
    Privileges for db_user include “delete” privilege.

    In Mozilla the book now button isn’t longer working. In Internet Explorer it shows the “Your cart is empty please click here to add trips.” message.

    What can be the problem now?

    TIA

    #17521

    Zamfari
    Participant
    #17536

    Support Team
    Keymaster

    Hello @zamfari,

    Since the issue is quite unlikely to happen, can you please provide your login in the email below so that we can inspect the issue further and help you?

    wptravel.io[at]gmail.com

    Thank you.

    #17592

    Zamfari
    Participant

    “Since the issue is quite unlikely to happen” – Hahahaha

    It happened and the reason is the following: The pricing name was “A/C Riverfront Tent” and the forward slash caused the glitch.

    Thank you for doubting. Luckily I figured it out myself.

    #17605

    Support Team
    Keymaster

    Hello @zamfari,

    We would like to apologize for the trouble.

    Yes, the pricing naming field does not accept the special character as for now as it may generate issue in other languages.

    But we will figure out the issue and release the update.

    Also glad that you figured out the issue.

    Thank you.

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