- This topic has 10 replies, 2 voices, and was last updated 4 years, 2 months ago by
Support Team.
- AuthorPosts
- March 17, 2019 at 12:38 am #12239
ohmysummer
ParticipantHi,
Can someone help, im encountering:
Your cart is empty please click here to add trips.
Already set my cart and dashboard to WP Travel Cart and WP Travel Dashboard.
Thank you all.
March 18, 2019 at 4:35 am #12267Support Team
KeymasterHello @ohmysummer,
The issue is regarding the permission of DB user in your side. So we will fix the issue for you so please provide your c-panel access in the email below:
Email:
wensolution[at]gmail.comHoping to hear from you soon.
Thank you.
March 18, 2019 at 4:53 am #12269ohmysummer
ParticipantHi,
Thank you. Will send an email.
Regards,
FredMarch 18, 2019 at 5:50 am #12273Support Team
KeymasterHello @ohmysummer,
Thank you for the login detail. Please provide your site URL as well for the login. You can directly post the URL here.
Thank you.
March 20, 2019 at 6:07 am #12389ohmysummer
ParticipantHi Support Team,
our login is: ohmysummertravels.com/wp-admin/
thank you so much!
March 21, 2019 at 5:41 am #12419Support Team
KeymasterHello @ohmysummer,
Actually, we require your C-pannel access to resolve the issue. So please provide your c-pannel access so that we can fix the issue for you.
Send the C-pannel access in the email below:
Hoping to hear from you soon.
Thank you.
March 21, 2019 at 9:56 am #12425Support Team
KeymasterHello @ohmysummer,
You have provided the login detail of your database which we do not require. So please provide your Cpanel access.
If you do not want to provide the access then please provide the delete privilege to the DB users. This should resolve the issue.
Also, let us know if you fix the issue or not?
Hoping to hear from you soon.
Thank you.
March 21, 2019 at 1:05 pm #12429ohmysummer
ParticipantIm sorry, i am quite new. May i know how to provide delete privilege to DB users?
Thank you!
March 22, 2019 at 4:37 am #12449Support Team
KeymasterHello @ohmysummer,
Actually, a different user will have a different setting so there is no specific way of doing this. For this, you need to either consult with the developer or you can provide the Cpanel access to us.
Hope you understand.
Thank you
March 22, 2019 at 4:46 am #12450ohmysummer
ParticipantHi Support Team,
As per my hosting in Namecheap, they informed me that we do not have CPANEL. Only Database access. Which i can provide your.
Incase, what do i do with the Database that you require to fix the error?
I will try to do it myself.Thank you!
March 22, 2019 at 6:59 am #12454Support Team
KeymasterHello @ohmysummer,
Please ask your hosting server to resolve the issue by allowing the delete privilege to the DB users.
Thank you.
- AuthorPosts
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