- This topic has 10 replies, 2 voices, and was last updated 4 years, 2 months ago by
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Hi,
Can someone help, im encountering:
Your cart is empty please click here to add trips.
Already set my cart and dashboard to WP Travel Cart and WP Travel Dashboard.
Thank you all.
Hello @ohmysummer,
The issue is regarding the permission of DB user in your side. So we will fix the issue for you so please provide your c-panel access in the email below:
Email:
wensolution[at]gmail.comHoping to hear from you soon.
Thank you.
Hello @ohmysummer,
Thank you for the login detail. Please provide your site URL as well for the login. You can directly post the URL here.
Thank you.
Hello @ohmysummer,
Actually, we require your C-pannel access to resolve the issue. So please provide your c-pannel access so that we can fix the issue for you.
Send the C-pannel access in the email below:
Hoping to hear from you soon.
Thank you.
Hello @ohmysummer,
You have provided the login detail of your database which we do not require. So please provide your Cpanel access.
If you do not want to provide the access then please provide the delete privilege to the DB users. This should resolve the issue.
Also, let us know if you fix the issue or not?
Hoping to hear from you soon.
Thank you.
Hello @ohmysummer,
Actually, a different user will have a different setting so there is no specific way of doing this. For this, you need to either consult with the developer or you can provide the Cpanel access to us.
Hope you understand.
Thank you
Hi Support Team,
As per my hosting in Namecheap, they informed me that we do not have CPANEL. Only Database access. Which i can provide your.
Incase, what do i do with the Database that you require to fix the error?
I will try to do it myself.Thank you!
Hello @ohmysummer,
Please ask your hosting server to resolve the issue by allowing the delete privilege to the DB users.
Thank you.
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