- This topic has 5 replies, 2 voices, and was last updated 3 years, 11 months ago by Support Team.
- June 25, 2019 at 3:04 pm #17233
Upgraded to WP Pro and the settings menu doesnt work and causes a fatal error which i have pasted below.
Is this something I or you can fix?
An error of type E_ERROR was caused in line 510 of the file /home/hebride1/public_html/startour/wp-content/plugins/wp-travel-pro/inc/modules/mailchimp-core/inc/api/class-wp-travel-mailchimp-api.php. Error message: Uncaught Error: Call to undefined function curl_init() in /home/hebride1/public_html/startour/wp-content/plugins/wp-travel-pro/inc/modules/mailchimp-core/inc/api/class-wp-travel-mailchimp-api.php:510
#0 /home/hebride1/public_html/startour/wp-content/plugins/wp-travel-pro/inc/modules/mailchimp-core/inc/api/class-wp-travel-mailchimp-api.php(313): WP_Travel_MailChimp_Api->get(‘lists’, Array)
#1 /home/hebride1/public_html/startour/wp-content/plugins/wp-travel-pro/inc/modules/mailchimp-core/inc/wp-travel-mailchimp-settings.php(38): WP_Travel_MailChimp_Api->getLists(true)
#2 /home/hebride1/public_html/startour/wp-content/plugins/wp-travel-pro/inc/modules/mailchimp-core/inc/wp-travel-mailchimp-settings.php(67): wp_travel_mailchimp_settings->get_mc_lists()
#3 /home/hebride1/public_html/startour/wp-includes/class-wp-hook.php(286): wp_travel_mailchimp_settings->add_settings(‘misc_options_gl…’, Array)
#4 /home/hebride1/public_html/startour/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, AJune 26, 2019 at 4:07 am #17241Support TeamKeymaster
We would like to apologize for the trouble.
The issue has raised because your server has not enabled the curl function.
So please once request the server to enable the curl function.
Also, we will fix the issue from our side as well and release the update soon.
Thank you.June 26, 2019 at 5:44 am #17246
Hi thanks for your response. I am not technically smart so are you able to help me understand how I would request the server enable the curl function?
Thank youJune 26, 2019 at 8:18 am #17252
I should add Im a bluehost hosted wordpress user so not a server under my control. Tried to find the php.ini file in file manager but no sign anywhere!June 26, 2019 at 8:37 am #17253
Thanks for your help – I have now resolved the issue by asking Bluehost for help and they enabled cURL.
Appreciate you pointing me in the right direction.
ThanksJune 26, 2019 at 10:08 am #17255Support TeamKeymaster
Glad we could help you.
Also, we will fix the issue in our side as well so that these kinds of issue will not occur in the future.
If you have any confusion further then kindly let us know.
Also, we would really appreciate if could drop your valuable comments about the plugin and the support by following the link below:
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