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Support Team.
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AuthorPosts
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December 24, 2018 at 8:41 am #8940
juanmacordo
Participantgood morning
In the new version there is an error with the calendar. You can set a start date, but when you are going to set the end date you can not move the calendar. It is always December. No scroll arrowsDecember 24, 2018 at 12:28 pm #8943WP Travel
KeymasterHello @juanmacordo,
The issue is noted and the known issue and we will shortly release the update fixing the issue.
Hoping for your co-operation.
Best Regards!!
Merry Christmas!!!
December 27, 2018 at 8:48 am #8974juanmacordo
Participantgood morning
I have installed the latest update. In the trip tab I put a specific trip, but at the time of booking the trip does not appearDecember 27, 2018 at 11:27 am #8984Support Team
KeymasterHello @juanmacordo,
The trips may not have appeared because you may have not assigned the price to the added date in case of multiple pricing and date option.
For clear information please refer to below given link:
Hope this helps.
Let us know if you have any issues further.
Thank you.
Regards!!
December 27, 2018 at 4:17 pm #8992juanmacordo
ParticipantIt does not work.
I put the date of departure (July 5), and point out the different types of prices. I keep it (I still have it in draft), I give it to see preview. The trip appears, I give it to reserve and the calendar appears. I’m looking for July 5 and he will not let me choose itDecember 28, 2018 at 6:31 am #8998Support Team
KeymasterHello @juanmacordo,
Can you please provide your site URL and also publish the trips that is creating the issue so that we can help you further?
Thank you.
Best Regards!!
December 28, 2018 at 7:54 am #9000juanmacordo
ParticipantGood morning,
When you publish the trip, you can choose the departure date. But 2 errors have appeared, the trip is Espectacular Alaska:
* the date of 1970 appears on the map of the trips (you can see it here https://viajeslatitudsur.es/grandesviajes/* When the trip is booked (for example July 5) on the next page it appears as the reservation date today
Thank you
December 28, 2018 at 12:21 pm #9015WP Travel
KeymasterHello @juanmacordo,
Thank you for the URL. We will check for the issue and let you know.
Hoping for the co-operation.
Best Regards!!
January 2, 2019 at 5:48 am #9094Support Team
KeymasterHello @juanmacordo,
Sorry for the delay in response as we were on a holiday for the new year.
Now as for your issue we are going to need your login detail of your Admin Panel so please send the login detail in the email given below so that we can inspect further and help you.
Thank you for the co-operation.
Best Regards!!
January 3, 2019 at 3:41 pm #9180Emotion Services
ParticipantEven with the latest version there is still date issues.
When can add several trip dates, but after saving and then view the trip the different start/end dates are not correctly stored. Some times it looks like only first dates are used, but when edit trip again and put in dates again then it store the new date and old dates get lost.
http://laptopvoorraad.nl/reizen/23-daagse-reis-naar-japan-bijzonder-en-onvergetelijk/
Here you can see that it using start date for all 3 different dates.
regards,
EdwinJanuary 4, 2019 at 4:21 am #9184Support Team
KeymasterHello @emotion-services,
When we inspected the issue that you have reported, we noticed that the issue needs detailed inspection and hence the admin access.
Kindly provide us with the login credentials of your site in the email given below so that we can inspect your issue in detail and provide you with a precise fix.
Hoping for your co-operation,
Best Regards!!
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