Facts don't show

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This topic contains 4 replies, has 2 voices, and was last updated by  Support Team 1 year, 1 month ago.

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  • Author
    Posts
  • #7657

    Flukkini
    Participant

    Hi there I just published my website (https://ideas4travellers.it) and “facts” do not show in Trip pages and, on the back end they can’t be edited in each trip. What’s wrong with it?
    Thank you.

    #7666

    Support Team
    Keymaster

    Hello @flukkini,

    To show the facts on the single trip page at first you need to enter the necessary facts from Trips > Settings > Facts. Then finally go to the Individual trip edit screen and add the facts to the trips according to your requirement from “facts” Tab.

    For more clear information please refer to the our official documentation given below:

    http://wptravel.io/documentations/user-documentation/settings/facts/

    Hope this helps.

    If you have any confusion further please let us know.

    Thank you.

    Best Regards!!

    #7671

    Flukkini
    Participant

    Hi thank you for your answer but: on local all facts were working fine: now I am live since 10 am and facts do not show on front end and, on the back end on each single trip “value field” has disappeared.
    Yes under settings they are activated.
    So…
    Thank you.

    #7675

    Support Team
    Keymaster

    Hello @flukkini,

    The facts are working fine on our side as you can in the demo as well.

    http://wptravel.io/core-demo/itinerary/the-worlds-best-beach-resorts/#booking

    So to inspect it more properly we need your login detail so please provide your login detail in the email address given below:

    wensolution@gmail.com

    Thank you.

    #7698

    Support Team
    Keymaster

    Hello @flukkini,

    Thank you very much for the login detail.

    When we inspected your dashboard we found that the ID that you have used is creating the issue i.e it is not authorized by the plugin. So please once contact will with the paypal express checkout developer and verify your client id.

    Please let us know if that resolves the issues or not?

    Thank you.

    Regards!!

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