Failed to Validate Account

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This topic contains 5 replies, has 2 voices, and was last updated by  Support Team 4 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #18384

    visitisrael
    Participant

    Getting an error trying to setup Authorize.net as payment processor. Can you help?

    “Failed to Validate Account”

    DG

    #18405

    Support Team
    Keymaster

    Hello @visitisrel,

    When we tested the recent version of the plugin in our side the plugin is working fine so make sure you have USD in your currency setting and also please recheck the key as the key may be incorrect which may have generated the issue.

    If the issue still persists then kindly let us know.

    Thank you.

    #18609

    visitisrael
    Participant

    Issue still exists. Verified currency in both the website and on authorize.net
    Created a new sandbox account, new API Login ID and new Transaction key.
    Still getting the same error, “Failed to Validate Account.”

    Suggestions?

    DG

    #18610

    visitisrael
    Participant

    Will the plugin work on a sandbox account?
    https://sandbox.authorize.net

    DG

    #18617

    Support Team
    Keymaster

    Hello @visitisrael,

    Yes, the plugin will work on the sandbox account.

    Also, if the issue still persists then kindly send in your login credential in the email below:

    support[at]wptravel.io

    Thank you.

    #18692

    Support Team
    Keymaster

    Hello @visitisrael,

    Can you please send in your login detail as we need to inspect the issue properly in our email?

    Thank you.

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