"From + Price" disappeared from related trips and widgets

Homepage Forums WP Travel "From + Price" disappeared from related trips and widgets

This topic contains 10 replies, has 3 voices, and was last updated by  Support Team 5 months, 1 week ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #12748

    Flukkini
    Participant

    Hi there, looks like some data has disappeared from the “related trips” display and the shortcode
    “[WP_TRAVEL_ITINERARIES]”:
    “From € XX” it’s what is missing (you kindly customized it for me a while ago).
    Here’s the pix:
    1. “Shortcode”
    https://www.dropbox.com/s/vw1r1yseb4l2td4/Example%201.png?dl=0
    (link to page is this: https://www.ideas4travellers.it/experiences-and-activities/)
    2. “Related Trips”
    https://www.dropbox.com/s/ub7q72pqqo3121i/Example%202.png?dl=0
    (link to page is this: https://www.ideas4travellers.it/itinerary/monks-and-knights-walk-on-aventino-hill/)
    3. Correct display
    https://www.dropbox.com/s/tho2mvtqf23hn24/Homepage-Correct.png?dl=0
    (link to page is this: https://www.ideas4travellers.it/)

    Can you fix it, pls?
    Wait for your reply, thank you.

    #12765

    Support Team
    Keymaster

    Hello @flukkini,

    When tested the issue in our side, the price is displaying fine in both related trips and in the trips displayed from the shortcode.

    Also, when we checked your URL, we found that you do not have the latest version of the plugin. We have released the update just yesterday. So please update to the latest version and verify the issue.

    Let us know if the update to the latest version resolves the issue or not?

    Hoping to hear from you soon.

    Thank You.

    #12790

    Flukkini
    Participant

    Hi there, I updated the plugin but the error is still there as you can see from this screenshot:
    https://www.dropbox.com/s/uhtjfg2zarj8cxi/Example%203%20%2B%20code.png?dl=0
    Somewhere in the coding those data are missing or banned from showing.

    Is there anything you can do?
    You already have my credentials to access the back end, in case you asked.
    Thank you.

    #12802

    Support Team
    Keymaster

    Hello @flukkini,

    We would like to apologize for the trouble.

    When we tested the issue from the login detail, we could not figure out what exactly is creating the issue. So we gonna need your C-panel access for proper inspection.

    Also when we inspect the code every thing seems fine so we need your c-panel for the further inspection.

    Send you C-panel access in the email below:

    wptravel.io@gmail.com

    Also, weekend is here so we may not be able to reply you back instantly. We will get back to you as soon as we can but do send the c-panel access.

    Hoping for your kind co-operations.

    Thank you.

    #13052

    Flukkini
    Participant

    Hello, issue is still there.
    Any update on this?

    #13067

    Support Team
    Keymaster

    Hello @flukkini,

    For further inspection of the issue, we will need your cpanel access.

    So please provide the access through the email mentioned above so that we can help you further.

    Hoping to hear from you soon.

    Thank you.

    #13093

    Support Team
    Keymaster

    Hello @flukkini,

    Thank you very much for your access.

    The issue has actually arisen because of the escaping in your child theme functions.php file.

    function wp_travel_customize_sale_price_display( $s, $c, $d ) {
        return sprintf( esc_html__( 'Prix ˆ partir de %1$1s %2$2s', 'wp-travel' ), $c, $d );
    }

    But there is nothing to worry about as we have now fixed the issue and the price are displaying fine.

    Let us know if there are any issues further.

    Thank you.

    #13106

    Flukkini
    Participant

    thank you

    #13108

    Flukkini
    Participant

    Hello there, actually an issue has come out:
    now the “From” price displayed on ‘widgets’ and ‘trips related’ is the lowest price available from the “multiple price” option; but the “From” price displayed on each ‘Trip’ page and on the ‘Homepage’ is the one extracted from the “single price” option (weird).
    Better solution would be that all those “From prices” display the “Group price” or, if not possible, all the same lowest price from the “multiple price” option.
    Can you do it?
    Thank you.

    #13147

    wensolutions
    Keymaster

    Hello @flukkini,

    We will look for the issue and let you know.

    Thank you.

    #13158

    Support Team
    Keymaster

    Hello @flukkini,

    We have made some enhancements in the pricing option. The lowest price will be displayed in the related post section and shortcode pages. Now as for the front page trips, we need to make the enhancement in the theme itself.

    So, we will soon release the update of the theme with the enhancement and let you know.

    Hoping for your kind co-operations.

    Thank you.

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