Global Max Group Size

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This topic contains 3 replies, has 2 voices, and was last updated by  Support Team 3 months, 3 weeks ago.

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  • #12494

    elliot.sim
    Participant

    So this seems like a very basic thing but for some reason I can’t see how to do it and I couldn’t find it in the FAQ either (might be there though…). On the trip page for all my trips it says “Group Size: No Size Limit” even though I’ve set the maximum number of people in the “Dates and Prices” section. I have set it to “multiple price” so I can have a single occupancy price and a double occupancy price, but both have the max number of people set to 12 and I can’t see another place to set a group size. In a potentially related issue, I’m using the travel log theme and the slider section says “from” and then nothing after that – I think it’s probably supposed to show a minimum price? I think perhaps this issue is due to using the multiple pricing option but then… how can we have two prices and use the other features of the plugin or theme?

    #12568

    Support Team
    Keymaster

    Hello @elliot-sim,

    When we tested for the issue on our side, we were unable to find such an issue.

    So, make sure you have the latest version of the plugin and check the issue in the latest version.

    If the issue still persists kindly let us know.

    Thank you.

    #12642

    elliot.sim
    Participant

    Hello,

    Everything is updated and still having the same issue. Here’s an example so you can see what I mean:
    https://www.activetraveljapan.com/itinerary/shinetsutrail/

    In the quick facts on the right it says “No Group Size Limit” but then if you go into booking it has maximum 12 people.

    #12650

    Support Team
    Keymaster

    Hello @elliot-sim,

    Actually, the sections that is displayed beside the trip image comes from the single pricing setting. So, whatever price you entered in the multiple pricing it makes no difference.

    However, we are working on the enhancement and we will definitely come up with the changes.

    In the meanwhile if you want to remove it from there then you can add the CSS given below. For this go to Admin Panel > Appearance > Customize > Additional CSS.

    .single-itineraries .wp-travel-trip-meta-info li:nth-of-type(3) {
    	display: none;
    }

    Hope this helps.

    Let us know if you have any confusion further.

    Thank you.

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