Google says there are problems with Mobile Usability

Homepage Forums Travel Log Google says there are problems with Mobile Usability

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #14842
    mirceacrisan
    Participant

    Hello,
    We recently got this e-mail from Google regarding one of our site, using WP Travel plugin and the Travel Log theme. I checked the mobile view on my phone and it looks fine, but something must be triggering this error. What could it be?

    To owner of https://romania-motorcycle-tours.com/,
    Search Console has identified that your site is affected by 3 new Mobile Usability related issues. This means that Mobile Usability may be negatively affected in Google Search results. We encourage you to fix these issues.
    Top new issues found, ordered by number of affected pages:
    Clickable elements too close together
    Text too small to read
    Content wider than screen

    #14854
    wensolutions
    Keymaster

    Hello @mirceacrisan,

    The issue that you have mentioned will be fixed in the coming updates of the theme and will be released pretty soon.

    Hoping for your kind co-operations.

    Thank you.

    #21934
    mirceacrisan
    Participant

    Hello,
    We have the latest update for the WP-Travel plugin. I was wondering if the mobile site issues mentioned in the first post were fixed since our last discussion.

    Thank you.

    #21959
    wensolutions
    Keymaster

    Hello,

    Actually, the issue related to mobile site has not been fixed yet. However, we will work on it and when the issue will be fixed, we will let you know.

    If you have any queries further, let us know.

    Thank you.

    #22072
    wensolutions
    Keymaster

    Hello @mirceacrisan,

    Can you please provide us with screenshot of search console error as well as affected links so that we can inspect the issue further and provide the precise fix.

    Regards.

    #22085
    mirceacrisan
    Participant

    Hello,
    We got the same notice on another site, using the same theme:

    To the owner of halloweenintransylvania.co.uk:
    Search Console has identified that your site is affected by 2 Mobile Usability issues:
    Top Issues
    The following issues were found on your site:
    Text too small to read
    Clickable elements too close together
    We recommend that you fix these issues when possible to enable the best experience and coverage in Google Search.

    Text too small to read: https://halloweenintransylvania.co.uk/2019/03/26/halloween-trips-to-transylvania-halloween-parties/

    Clickable elements too close together: https://halloweenintransylvania.co.uk/2019/03/26/halloween-trips-to-transylvania-halloween-parties/

    Here’s a screenshot of what it shows on Google Search Console:
    error

    #22098
    wensolutions
    Keymaster

    Hello,

    We will inspect the issue and when it will be fixed we will let you know.

    Thank you.

    #22127
    wensolutions
    Keymaster

    Hello @mirceacrisan,

    Actually, the error has been appeared(may be) in the search console due to page loading issue. When CSS file and script file cannot be loaded such type of error can be appeared due to absence of CSS file.

    Also, more http request are being sent from plugins and theme you are using so please once use ‘cache’ plugin and merge the CSS and script files and test the site in console.

    If issue still persist, kindly let us know.

    Thank you.

    #23666
    mashaku
    Participant

    Hello. My site as the same problem
    I already done the mentioned above recomendation about using a plugin for “cache”
    https://prnt.sc/qyjr9k
    When are you planning to fix it?

    #23682
    wensolutions
    Keymaster

    Hello,

    Can you please provide us with site URL so that we can inspect the issue further?

    Regards.

    #23768
    mashaku
    Participant
    #23790
    wensolutions
    Keymaster

    Hello,

    Actually, when we inspected the site URL you have provided, we got error as shown in screen record and screenshot below which is not related to our theme.

    https://www.loom.com/share/b3c41b48fe1d435f91df8f80faa5890f

    http://prntscr.com/r0leua

    Also, can you please provide us with specific screenshot or screen record of the issue you are facing so that we can see if we can help you?

    Regards.

    #23802
    mashaku
    Participant

    Hello,
    Thank you for your prompt answer. There are some problems rand I think they are related with plugin
    The screenshot below
    https://prnt.sc/r0scbp
    https://prnt.sc/r0scpp
    https://prnt.sc/r0sd5e
    Maybe you have some ideas how to solve them?
    Regards

    #23821
    wensolutions
    Keymaster

    Hello,

    Actually, the error appearing in screenshots you have provided is not related with our theme. However, the error related to ajax-loader.gif(https://prnt.sc/r0scpp) has been already resolved in latest version of Travel Log theme.

    Also, the theme you have used is the older version(1.2.3) of Travel Log theme and the theme has been already updated to version 1.2.6 so please once update the theme and verify the issue.

    If you have any queries further, let us know.

    Thank you.

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