- This topic has 9 replies, 5 voices, and was last updated 3 years, 4 months ago by wensolutions.
- February 26, 2019 at 1:04 pm #11286touristParticipant
When using multiple pricing/dates for tours the Group Size input is hidden. It’s possible to switch back to single price in the dropdown and set the group size but perhaps would be better to make it easier/more obvious for admin users?February 27, 2019 at 6:10 am #11321Support TeamKeymaster
Actually, we are not quite clear with your query. Neither multiple pricing nor in a single pricing option the field to add the group size will hide.
So, can you please mention the condition where you did not find the input field for the group size so that we can help you further?
Best Regards!!February 27, 2019 at 7:52 pm #11416touristParticipant
Apologies, my post wasn’t very clear at all.
In the admin area, when adding/editing a trip, under single pricing option there is a group size field which even when using multiple pricing, is the field that updates group size in the Div wp-travel-trip-meta-infoFebruary 28, 2019 at 6:35 am #11432Support TeamKeymaster
The pricing option that is displayed at the right of the image comes from the single pricing option and multiple pricing options work completely independent to the single pricing option.
As a workaround, you can keep the single pricing field empty so that no price is displayed at the top.
We have also noted it and aware of that fact that it requires enhancement. We will work on it in the future and release the update.
Thank you very much for all the concern.
Best Regards!!December 19, 2019 at 8:55 am #22155outdooraholics2019Participant
I wrote to you yesterday but I still have no reply. I noticed a big flaw with your plugin – you have a group size limit for a certain trip, however when the available spaces are booked it still gives you the option to book that same trip which shouldn’t be like that. It will lead to many confusing and unpleasant situations so please provide a solution for that issue. I simply want when a particular trip is fully booked, to be freezed so to say. So no one else will be able to book it.
I am afraid I will have to ask for a refund if that can’t be fixed as it affects my business a lot.
Thank you.December 19, 2019 at 10:01 am #22158
Actually you are confused with the feature.
The no of seats will be deduced after booking in case of fixed departure only. In Fixed Departure case, the date will be fixed and the no of seats as well. The tour operator cannot manage if the more no of customers booked the trip in the same date so the seat will be reduced in this case.
But in case if you set the trip duration then the seat will not be reduced as the calendar will appear so that the user will be able to choose random dates.
We have replied to you via email as well.
Hope this clears the confusion.
If you have any issues further then kindly let us know.
Thank you.January 9, 2020 at 8:17 pm #22690mwilczakParticipant
got this exact issue. I want a group size to be exact number of allowed bookings yet even when set exactly as you showed on the screen shot the allowed pax no is not decreasing when trying to make another booking. Starting with 6 which is allowed total, booking 3, confirming the booking in admin panel and after that I still get 6 availible seats on the page.January 10, 2020 at 5:53 am #22696
Can you please make sure that the ‘Enable Trip Inventory’ option has been enabled or not by going to Admin Panel > Trips > Individual Trip(edited) > Inventory Options
Also, make sure that the plugins(WP Travel, WP Travel Pro) you have used are of latest version.
If issue still persist, let us know.
Thank you.January 10, 2020 at 6:48 am #22698mwilczakParticipant
Thanks a lot!
That was it!:)January 10, 2020 at 7:12 am #22702
Glad that we could help you.
Also, we would really appreciate if you could give us feedback and help us by rating our plugin by following the link below:
If you have any queries further, let us know.
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