Group Size Issue

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  • Author
    Posts
  • #11286
    tourist
    Participant

    When using multiple pricing/dates for tours the Group Size input is hidden. It’s possible to switch back to single price in the dropdown and set the group size but perhaps would be better to make it easier/more obvious for admin users?

    #11321
    Support Team
    Keymaster

    Hello,

    Actually, we are not quite clear with your query. Neither multiple pricing nor in a single pricing option the field to add the group size will hide.

    Screenshot:

    http://prntscr.com/mqo8kl

    So, can you please mention the condition where you did not find the input field for the group size so that we can help you further?

    Thank you.

    Best Regards!!

    #11416
    tourist
    Participant

    Apologies, my post wasn’t very clear at all.

    In the admin area, when adding/editing a trip, under single pricing option there is a group size field which even when using multiple pricing, is the field that updates group size in the Div wp-travel-trip-meta-info

    #11432
    Support Team
    Keymaster

    Hello @stuartladehotmail-com,

    The pricing option that is displayed at the right of the image comes from the single pricing option and multiple pricing options work completely independent to the single pricing option.

    As a workaround, you can keep the single pricing field empty so that no price is displayed at the top.

    We have also noted it and aware of that fact that it requires enhancement. We will work on it in the future and release the update.

    Thank you very much for all the concern.

    Best Regards!!

    #22155
    outdooraholics2019
    Participant

    Hello.
    I wrote to you yesterday but I still have no reply. I noticed a big flaw with your plugin – you have a group size limit for a certain trip, however when the available spaces are booked it still gives you the option to book that same trip which shouldn’t be like that. It will lead to many confusing and unpleasant situations so please provide a solution for that issue. I simply want when a particular trip is fully booked, to be freezed so to say. So no one else will be able to book it.
    I am afraid I will have to ask for a refund if that can’t be fixed as it affects my business a lot.
    Thank you.

    #22158
    wensolutions
    Keymaster

    Hello @outdooraholics2019,

    Actually you are confused with the feature.

    The no of seats will be deduced after booking in case of fixed departure only. In Fixed Departure case, the date will be fixed and the no of seats as well. The tour operator cannot manage if the more no of customers booked the trip in the same date so the seat will be reduced in this case.

    Screenshot: https://prnt.sc/qcz6kg

    But in case if you set the trip duration then the seat will not be reduced as the calendar will appear so that the user will be able to choose random dates.

    Screenshot: https://prnt.sc/qcz70b

    We have replied to you via email as well.

    Hope this clears the confusion.

    If you have any issues further then kindly let us know.

    Thank you.

    #22690
    mwilczak
    Participant

    Hello there!
    got this exact issue. I want a group size to be exact number of allowed bookings yet even when set exactly as you showed on the screen shot the allowed pax no is not decreasing when trying to make another booking. Starting with 6 which is allowed total, booking 3, confirming the booking in admin panel and after that I still get 6 availible seats on the page.

    #22696
    wensolutions
    Keymaster

    Hello,

    Can you please make sure that the ‘Enable Trip Inventory’ option has been enabled or not by going to Admin Panel > Trips > Individual Trip(edited) > Inventory Options

    Screenshot: http://prntscr.com/qln6wk

    Also, make sure that the plugins(WP Travel, WP Travel Pro) you have used are of latest version.

    If issue still persist, let us know.

    Thank you.

    #22698
    mwilczak
    Participant

    Thanks a lot!
    That was it!:)

    #22702
    wensolutions
    Keymaster

    Hello,

    Glad that we could help you.

    Also, we would really appreciate if you could give us feedback and help us by rating our plugin by following the link below:

    https://wordpress.org/support/plugin/wp-travel/reviews/

    If you have any queries further, let us know.

    Thank you.

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