- This topic has 9 replies, 4 voices, and was last updated 3 years, 8 months ago by
Support Team.
- AuthorPosts
- September 19, 2019 at 9:01 am #19863
Flukkini
ParticipantHi there, I have this issue:
Though I set a max pax number for each trip it does not show on the front end.
Front end screen:
https://www.dropbox.com/s/m2blvjh0ypsgw7x/1.max%20group%20size.png?dl=0
Back end screen:
https://www.dropbox.com/s/m2blvjh0ypsgw7x/1.max%20group%20size.png?dl=0Then on the booking list system does not block when the min pax number for a group price is required and let put any pax number on the cart.
Front end screen booking list:
https://www.dropbox.com/s/m2blvjh0ypsgw7x/1.max%20group%20size.png?dl=0
Front end screen travel cart:
https://www.dropbox.com/s/m2blvjh0ypsgw7x/1.max%20group%20size.png?dl=0Pls will you fix it?
September 19, 2019 at 12:08 pm #19865Support Team
KeymasterHello
Thank you for pointing and notifying the issue.
Since the last update, we are under fixing process of any issues encountered. We will fix this issue in your specific site and will release the update with a precise fix as soon as possible.
Hoping for your kind co-operations.
Best Regards!
September 20, 2019 at 6:23 am #19878pedro.solis.sc@gmail.com
ParticipantHi I am having issues with the cart update https://drive.google.com/file/d/1WNzrK34nL59UF5khXTOCAftsZxWiKKI2/view?usp=sharing
September 20, 2019 at 6:38 am #19880Support Team
KeymasterHello @pedro-solis-scgmail-com
The issue that you have reported has already been addressed and fixed.
Please make sure that your site is running with latest version of WP Travel plugin.
If the issue still persist in the latest version of the plugin, kindly let us know so that we can inspect the issue further and look for the precise fix.
Also, kindly create a separate support ticket for your queries in the forum so that we can locate your queries precisely.
Regards!
September 20, 2019 at 6:49 am #19881Support Team
KeymasterHello @flukkini
We have fixed the issue in our side and we are working on some other minor fixes. To fix the issue in your specific site, we will be needing your ftp access.
Please provide your ftp credentials in the given mail address : support@wptravel.io
We will fix the issue as soon as we receive the access.
Regards!
September 20, 2019 at 12:02 pm #19891wensolutions
KeymasterHello @flukkini
We have released the new update with the fix. Kindly update the plugin and verify if everything is working fine in your side.
For any further query/confusion, feel free to write back to us.
Regards!
September 20, 2019 at 12:54 pm #19896Flukkini
ParticipantHi, both problems are still there after the update.
I set group size in the back end and on the front end it says “No size limit”.
The min booking pax still does not block putting order on cart, if not complied.
I just sent you my ftp access as per your previous request.Wait for your fix. Than you.
September 23, 2019 at 6:11 am #19934Support Team
KeymasterHello @flukkini,
We would like to apologize for the trouble.
We will soon release the update fixing the issue.
Thank you.
September 24, 2019 at 7:48 am #19969Flukkini
ParticipantHi, there, now it is working.
Thank you.
September 24, 2019 at 11:23 am #19978Support Team
Keymaster - AuthorPosts
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