Group size number missing + min booking pax required not requested

Homepage Forums WP Travel Group size number missing + min booking pax required not requested

This topic contains 9 replies, has 4 voices, and was last updated by  Support Team 1 month, 4 weeks ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #19863

    Flukkini
    Participant

    Hi there, I have this issue:

    Though I set a max pax number for each trip it does not show on the front end.
    Front end screen:
    https://www.dropbox.com/s/m2blvjh0ypsgw7x/1.max%20group%20size.png?dl=0
    Back end screen:
    https://www.dropbox.com/s/m2blvjh0ypsgw7x/1.max%20group%20size.png?dl=0

    Then on the booking list system does not block when the min pax number for a group price is required and let put any pax number on the cart.
    Front end screen booking list:
    https://www.dropbox.com/s/m2blvjh0ypsgw7x/1.max%20group%20size.png?dl=0
    Front end screen travel cart:
    https://www.dropbox.com/s/m2blvjh0ypsgw7x/1.max%20group%20size.png?dl=0

    Pls will you fix it?

    #19865

    Support Team
    Keymaster

    Hello

    Thank you for pointing and notifying the issue.

    Since the last update, we are under fixing process of any issues encountered. We will fix this issue in your specific site and will release the update with a precise fix as soon as possible.

    Hoping for your kind co-operations.

    Best Regards!

    #19878
    #19880

    Support Team
    Keymaster

    Hello @pedro-solis-scgmail-com

    The issue that you have reported has already been addressed and fixed.

    Please make sure that your site is running with latest version of WP Travel plugin.

    If the issue still persist in the latest version of the plugin, kindly let us know so that we can inspect the issue further and look for the precise fix.

    Also, kindly create a separate support ticket for your queries in the forum so that we can locate your queries precisely.

    Regards!

    #19881

    Support Team
    Keymaster

    Hello @flukkini

    We have fixed the issue in our side and we are working on some other minor fixes. To fix the issue in your specific site, we will be needing your ftp access.

    Please provide your ftp credentials in the given mail address : support@wptravel.io

    We will fix the issue as soon as we receive the access.

    Regards!

    #19891

    wensolutions
    Keymaster

    Hello @flukkini

    We have released the new update with the fix. Kindly update the plugin and verify if everything is working fine in your side.

    For any further query/confusion, feel free to write back to us.

    Regards!

    #19896

    Flukkini
    Participant

    Hi, both problems are still there after the update.
    I set group size in the back end and on the front end it says “No size limit”.
    The min booking pax still does not block putting order on cart, if not complied.
    I just sent you my ftp access as per your previous request.

    Wait for your fix. Than you.

    #19934

    Support Team
    Keymaster

    Hello @flukkini,

    We would like to apologize for the trouble.

    We will soon release the update fixing the issue.

    Thank you.

    #19969

    Flukkini
    Participant

    Hi, there, now it is working.

    Thank you.

    #19978

    Support Team
    Keymaster

    Hello @flukkini,

    Glad it worked.

    Let us know, if you have any issues further.

    Thank you.

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