[Support Team]

Hello @uvps,

Regarding the payment via Instamojo payment gateway, WP Travel do have the payment addon WP Travel Instamojo which you can use to complete the payment processing.

To know more about the addon please refer to below-given link:

http://wptravel.io/downloads/wp-travel-utilities/

Also, you can definitely add the trips without pricing but only in single pricing setting.

Just go to individual trips > Dates and Prices and select the option single Pricing and leave the price field empty.

Screenshot:

http://prntscr.com/mpomwb

Hope this clears the confusion.

If you have any query further, then please let us know.

Thank you.

Best Regards!!

[volikenya]

Hello, I have a problem. I’m trying to display single trips per page but they seem not to be displaying correctly.
website is http://www.voli.co.ke, front page at the bottom.

Thank you.

[Support Team]

Hello @volikenya,

The issue is due to the class you have added in the page builder plugin.

As mentioned in the screenshot below, please replace the class “wp-travel-itinerary-list itinerary-2-per-row” with the class “wp-travel-itinerary-list itinerary-1-per-row”.

https://prnt.sc/mzasl5

Hope this helps.

Let us know if you have any issues further.

Thank you.

[volikenya]

Where do I find the class exactly?

Thank you.

[Support Team]

Hello @volikenya,

Can you please provide the login detail in the email below so that we can do it for you?

[volikenya]

Hello, I sent the login details via email earlier as you requested, you’ve not made the changes requested.

Thank you.

[Support Team]

Hello @volikenya,

Yes, we have received the login detail but not the site URL. Without the site URL we can not do anything further.

So, please provide your site URL so that we can resolve the issue for you.

Thank you.

[volikenya]

Hello, the website is https://www/voli.co.ke

Thank you.

[WP Travel Admin]

Hello @volikenya,

Sorry for the trouble but can you resend the login detail in the email below:

wensolution[at]gmail.com

Thank you.

Hoping to hear from you soon.

[WP Travel Admin]

Hello @volikenya,

Thank you very much for the login detail.

We have fixed the issue for now. Also, if you have to add the shortcode again, make sure to add the col class as well as given in the screenshot below:

https://prnt.sc/mzvhm5

Hope this helps.

Thank you.

[uvps]

Hi WPTravel,

One Small help in Enquiry Form setup,
We wish to capture the mobile number in inquiry form also is there any direct link to an inquiry for or can we place it in the separate page for an inquiry?

Also We did notice that the itinerary and photo we are uploading to the site is being removed by its own during some update, can you suggest something so that it remains until we change it.

One More thing. in the trip tile page can we show the inclusion icon like Hotel, Transfer taxi, meal, Sightseeing, etc below the number of days in each and every trip by selection?

Site Address: uvps.co.in

[Support Team]

Hello @uvps,

First of all thank you very much for using the plugin.

Please find answer to your query below:

Query #1: Response: To add the new field in the Enquiry form field you need to use the addon “”WP Travel Field editor”. This addon allows you add the additional fields as per your requirement.

Product:https://wptravel.io/downloads/wp-travel-field-editor/

To know more about the feature please refer to the plugin official documentation:

https://wptravel.io/documentations/wp-travel-field-editor/

As for displaying the Enquiry in the separate page, currently it is not possible to do so but it is noted as the requested feature and we will include them in the future update.

Query #2: Response: The issue is the known issue but it is quite difficult to figure out this. Can you please explain in detail about the issue so that we can help you further.

Query #3: Response: You cannot particularly add the icon below the number of days but you can display then below the images as shown in the screenshot below:

http://prntscr.com/n8xcz2

For this, you need you to add the trips facts and to know how you can add please refer to below given link:

https://wptravel.io/documentations/user-documentation/#doc-facts-15

Hope this clears the confusion.

If you have any confusion kindly let us know.

Thank you.

[uvps]

Hi Again!
Hope I am not disturbing you.

In regards To Query Answer 3, We do have 2-3 Trip Facts but while activating them all only the last one is being displayed in the image size. http://www.uvps.co.in/itinerary/gangotri-yamunotri-dham-yatra-ex-haridwar/ link for your kind reference.

About Payment gateway; While activating Paypal and trying to check out as a guest it’s asking to choose the payment gateway which is kinda invisible, you can explore that by visiting the site check-out option. Can we make the value of Payment gateway pre-selected for this, which won’t bother visitors? Or can you help me with Instamojo plugin to help me kick start my project?

Regarding the inquiry form mobile field, can you help me with just mobile number addon into it, please?
In the link https://wptravel.io/wp-content/uploads/2018/02/wp-travel-tax-option-tax-exclusive-1.png this says that booking with payment or booking only, so how can we enable booking only.
Also While when we are activating partial payment it’s not obtaining the value we inserted in partial payment precentage. Its obtaining 10% only not the value added by us like 40% or 50 %.
How can we do that?

[Author]

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