How to translate "Enquiry Form" with WPML?

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  • Author
    Posts
  • #24376
    joshk
    Participant

    Hi, I am trying to translate the “Enquiry Form” but am having a hard time doing so. I have already tried finding and translating all the phrases of the Enquiry Form inside of the “String Translation” section of WPML, yet it is not showing the translated version. I was able to do the submit button only.

    Image of enquiry form:
    https://prnt.sc/rb9xtp

    To find the enquiry form on the live site, go to a non-English tour page such as:
    https://lociamica.com/zh-hans/%E6%B8%B8%E8%A7%88/%e5%8f%b0%e4%b8%ad%e5%b8%82-%e6%80%80%e6%97%a7%e4%b9%8b%e6%97%85/

    Then click on the Enquiry Form button which looks like this:
    http://prntscr.com/rb9zvl

    #24377
    Support Team
    Keymaster

    Hello,

    All our strings are made translation ready. We inspected the issue you faced, but everything is working fine on our side. You can be more clear after you go through the screen record given below:

    https://www.loom.com/share/059df5f9f9b746e4803126b6e70793b6

    Please follow the same process as shown in the screen record.

    Also, make sure that the PO and MO file are saved inside the wp-content > languages folder.

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    #24410
    joshk
    Participant

    Thank you for the video.
    However, we are using WPML for translations, as I stated in my message and subject line. The video shows Loco Translate. Is it possible to translate the Enquiry Form with WPML?

    #24412
    editor
    Participant

    Hello,

    Regarding your query to translate the ‘enquiry form’ with WPML, you can translate each string as they are made translation ready. And yes you can translate enquiry form to any language you want. You can refer to the screenshots below to be more clear:

    https://prnt.sc/rbyd17

    https://prnt.sc/rbychu

    If the issue still persists, let us know.

    Thank you.

    #24470
    joshk
    Participant

    We made the translations in the String Translation section:
    http://prntscr.com/rd8bwc

    but it still shows English. We were only able to get “Submit” to show as translated.
    http://prntscr.com/rd8c1c

    #24510
    wensolutions
    Keymaster

    Hello @joshk,

    Since it is working on our side, can you please provide your login detail in the email below so that we can inspect the issue further and help you?

    Email: support[at]wptravel.io

    Thank you

    #24725
    joshk
    Participant

    [SOLUTION] – Following up on this with the solution sent to me by WP Travel support.

    To translate the ‘Enquiry Form’, please once switch the language(backend section) in which you are willing to change enquiry form and edit the field name and add the translated name of the field in the language in which you are willing to translate by going to Admin Panel > WP Travel > Settings >Field Editor

    Please refer below given screen record to translate the enquiry form.

    https://www.loom.com/share/bb3997d4bbac4b4992b649281c13f2c4

    Please replace the texts(field name) manually which you are willing to translate to the language as per your requirement by referring above given screen record.

    #24733
    wensolutions
    Keymaster

    Hello,

    Glad that we could help you.

    If you have any queries further, let us know.

    Thank you.

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