Import from CSV problem

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  • Author
    Posts
  • #18334
    sosidee
    Participant

    Hi, I found a problem importing a csv file. I did a test like this:
    I created a trip
    I exported the trip in CSV
    I canceled the trip
    I tried to import the CSV
    When I add the CSV I receive an error as you can see in the attached video.
    Thank you very much
    https://cl.ly/c9d20652c0bc

    #18344
    Support Team
    Keymaster

    Hello @sosidee,

    First of all thank you very much for using the plugin.

    The issue you have mentioned is the noted issue and will be fixed in the coming updates of the plugin.

    However even if it displays the error message, the plugin still works so you can import the file.

    Thank you.

    #23817
    joshk
    Participant

    I have a pro license and I am getting the same error at the top where it says
    “The wp-travel-importer importer is invalid or is not installed”

    and when I try to import a csv, I get an error that says
    “Import Failed!! Invalid file format : application/octet-stream”

    I exported a csv of all trips, made a small change to the title of one of the trips on the website, then tried to import the csv back into the same website. I did not make any edits to the csv to prevent any sort of format conflicts. I still got that error when I try to import the csv.

    Screenshot of the error is here:
    https://prnt.sc/r0yj55

    #23825
    wensolutions
    Keymaster

    Hello,

    Actually, the issue has noted as the known issue(in window server) so we will fix the issue and release the update.

    If you have any queries further, let us know.

    Thank you.

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