"Item not updated" when adding image to Destination

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  • Author
    Posts
  • #25011
    joshk
    Participant

    Hi, when we try to add an image to a destination, we keep getting an “item not updated” error.

    I will send an email with login details and a video reproducing the problem.

    #25015
    Support Team
    Keymaster

    Hello,

    Thank you for the login detail.

    When we inspected on our side, everything is working fine and images are being updated when any other languages are used but in your staging site, only the Japanese language is creating such an issue.

    So, we are inspecting the issue and we are unable to find the exact cause for the issue so far, so we will get back to you once we figure out the issue.

    Hoping for your kind co-operation.

    Regards.

    #25033
    Support Team
    Keymaster

    Hello,

    After making a detail inspection, we found that the slug in the individual destination tab is not supporting another language. So if possible please update the slug in the English language.

    We recommend you to keep the same slug for all translated posts/pages/terms/trips etc. It would be better and SEO-friendly if you use the same language(English recommended).

    Also, WordPress doesn’t recommend slug translation.

    Hope this helps.

    If you have further queries, let us know.

    Regards.

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