Itinerary Search Section

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This topic contains 7 replies, has 2 voices, and was last updated by  Support Team 1 week, 2 days ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #24699

    IraKarydi
    Participant

    Hello, after the update the results of this section https://prnt.sc/riakfq are only the posts and not the trips and itineraries? https://prnt.sc/rial06

    What happens thank you

    #24707

    Support Team
    Keymaster

    Hello,

    When we inspected your site URL from our side, everything is working fine as you can see in the screen record below:

    https://www.loom.com/share/d8aa2b174f61448ab6d2dcdc621f062e

    Once verify the issue and if the issue still persist, let us know.

    Regards.

    #24737

    IraKarydi
    Participant

    Hello,

    Its seems fine because i did a restore from back up because my site it didn’t work.

    So what can i do with this? I have the update but i don’t want to do it if my site brokes

    Thanks

    #24746

    Support Team
    Keymaster

    Hello,

    Please provide us the detail from which version are you trying to update to the recent version as updating from a bit previous version of WP Travel might be the reason and if this is not the case then try the update by deactivating the third party plugin.

    If the issue still persists, let us know.

    Regards.

    #24748

    IraKarydi
    Participant

    Hello,

    https://prnt.sc/rixzhg

    Do you mean to deactivate the wp travel plugin? I won’t lose everything?

    #24754

    Support Team
    Keymaster

    Hello,

    Firstly, please provide us the detail from which version are you trying to update to the recent version.

    Also, if you are updating the updates regularly then, please deactivate the other plugins to make sure that third-party plugins are making the issue.

    Regards.

    #24757

    IraKarydi
    Participant

    Hello,

    I have the 5.3.2 WordPress version and from wp travel version 3.1.6 i have to update it to 3.1.7 version. So i made all the updates regularly on time.

    “please deactivate the other plugins to make sure that third-party plugins are making the issue” How can i do it without lose anything?

    Thank you

    #24778

    Support Team
    Keymaster

    Hello,

    If you are updating WP Travel regularly, then everything is fine with the recent updates.

    Usually, deactivating the plugins will not make you lose the content/data you entered. But make sure to back up the changes you made so that you won’t lose everything.

    So, go to the plugins section and deactivate plugin one by one and also check by searching and make sure that it is searching properly.

    If you have further queries, let us know.

    Regards.

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