Itinerary Search Section

This topic has 7 replies, 2 voices, and was last updated 3 years, 8 months ago by Support Team.

Viewing 8 posts - 1 through 8 (of 8 total)

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March 18, 2020 at 10:05 am #24699

IraKarydi
Participant

Hello, after the update the results of this section https://prnt.sc/riakfq are only the posts and not the trips and itineraries? https://prnt.sc/rial06

What happens thank you

March 18, 2020 at 11:36 am #24707

Support Team
Keymaster

Hello,

When we inspected your site URL from our side, everything is working fine as you can see in the screen record below:

https://www.loom.com/share/d8aa2b174f61448ab6d2dcdc621f062e

Once verify the issue and if the issue still persist, let us know.

Regards.

March 19, 2020 at 7:57 am #24737

IraKarydi
Participant

Hello,

Its seems fine because i did a restore from back up because my site it didn’t work.

So what can i do with this? I have the update but i don’t want to do it if my site brokes

Thanks

March 19, 2020 at 10:41 am #24746

Support Team
Keymaster

Hello,

Please provide us the detail from which version are you trying to update to the recent version as updating from a bit previous version of WP Travel might be the reason and if this is not the case then try the update by deactivating the third party plugin.

If the issue still persists, let us know.

Regards.

March 19, 2020 at 11:02 am #24748

IraKarydi
Participant

Hello,

https://prnt.sc/rixzhg

Do you mean to deactivate the wp travel plugin? I won’t lose everything?

March 19, 2020 at 12:16 pm #24754

Support Team
Keymaster

Hello,

Firstly, please provide us the detail from which version are you trying to update to the recent version.

Also, if you are updating the updates regularly then, please deactivate the other plugins to make sure that third-party plugins are making the issue.

Regards.

March 19, 2020 at 1:00 pm #24757

IraKarydi
Participant

Hello,

I have the 5.3.2 WordPress version and from wp travel version 3.1.6 i have to update it to 3.1.7 version. So i made all the updates regularly on time.

“please deactivate the other plugins to make sure that third-party plugins are making the issue” How can i do it without lose anything?

Thank you

March 20, 2020 at 7:16 am #24778

Support Team
Keymaster

Hello,

If you are updating WP Travel regularly, then everything is fine with the recent updates.

Usually, deactivating the plugins will not make you lose the content/data you entered. But make sure to back up the changes you made so that you won’t lose everything.

So, go to the plugins section and deactivate plugin one by one and also check by searching and make sure that it is searching properly.

If you have further queries, let us know.

Regards.
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