Itinerary tabs not working?

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This topic contains 3 replies, has 2 voices, and was last updated by  Support Team 1 year, 3 months ago.

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  • Author
    Posts
  • #5986

    thekinduser
    Participant

    Hi,

    I have fresh installed the plugin and I am facing these two issues.

    1. After entering all the details for a trip package, Nothing happens when I click on publish button. I found the bad workaround which is when I click on preview which then drafts it automatically but still gets hanged on that page, with the loading circle adjacent to it.

    2. Even if somehow I manage to publish a package, I am facing this major issue where I cannot see all tab’s content even after clicking on them. See this for example, https://khatola.in/itinerary/delhi/

    Best Regards,

    #5992

    Support Team
    Keymaster

    Hello @thekinduser,

    When we tested your site we found that there is js issue on your site and for your information, it is not due to the plugin.

    Also to let you know the plugin is working fine when we tested the plugin locally as you even can see in our demo as well.

    http://wptravel.io/core-demo/

    Additionally, the issue may have occurred due to incompatibility with the theme or other other plugins that you have used.

    So please once check the issue by switching the theme and deactivating any third party plugin one by one.

    If the issue still persists kindly let us know.

    Thank you.

    Best Regards!!

    #6004

    thekinduser
    Participant

    Hi,

    The first issue I mentioned still persists. Second was rectified as the bootstrap Js was hindering it.

    How should I go for the second issue?

    Thank you so much for the help!

    Best Regards,

    #6013

    Support Team
    Keymaster

    Hello @thekinduser,

    To check for the issue, create the new trip simply entering the name only and save it. If it gets published then there is no issue in publishing the trips.

    As for the issue related to existing trip, go to each tab of the trips and try to save it, if you have made any mistakes while entering any value then it will know where then correct it and save it.

    Hope this helps.

    Thank you.

    Best Regards!!

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