[laurien11bvd]

For the following page I have hidden the Tabs: Gallery and Reviews
https://www.unglued.nl/OTA-omgeving/itinerary/northernlights/

However, now Booking and FAQ are not working anymore.

Is there a way to solve this?
I have it on all my trip pages where I hide a few tabs.

Thank you in advance for your help,
Laurien

[wensolutions]

Hello @laurien11bvd,

When we tested the issue on our side turning off the tab “Gallery and Reviews”, everything was working fine as you can see in the screen record below:

https://www.loom.com/share/094d7d1655354833a452efcbe8a174e5

The issue might be related to the theme so please once verify the issue by switching to some other themes.

Hoping to hear from you soon.

Thank you.

[laurien11bvd]

Hello again,

I tried with a different Theme and then it is working like you showed.

What is the best way to address this with the author? I would love to keep using the theme but this is quite an issue.

Laurien

[Support Team]

Hello,

Regarding your query, we have informed the theme author about the issue.

We will get back to you as soon as the issue will be fixed.

Regards.

[laurien11bvd]

Hello again, is there any news about this issue?

We want to continu to use the theme, but this is a pretty big issue and we want to go live. So maybe there is a timeline or any indication this has been picked up?

Thank you for your reply.

[wensolutions]

Hello @laurien11bvd,

We have already informed the respective theme author about the issue. We will immediately get back to you once the issue is fixed and update is being released.

Hoping for your kind co-operations.

Thank you.

[Support Team]

Hello @laurien11bvd,

Please update to the latest version of the theme to resolve the issue you have mentioned earlier.

Hope this will help.

If you have any queries further, kindly let us know.

Thank you.

[laurien11bvd]

Hello!

Thank you for the update. I have updated to the latest version of the theme and it partially is solved.

The booking link is working perfectly. However, the extra tabs that we can add is not working yet.

You can see it on this page: https://www.unglued.nl/OTA-omgeving/itinerary/northernlights/
We added another tab called Photos, but that link is not working yet.

Thanks again,
Laurien

[Support Team]

Hello,

Regarding your query, the new tab you have added is displaying in the tab section below booking tab but is not scrolling, and you have to scroll down by yourself.

Also, the feature is not available for now for new tabs and we will put the feature as feature request and report our developers for making enhancement in the future.

Hope this helps.

Regards.

[laurien11bvd]

Hello,

thank you for this notice. I think it is kind of strange it is not working, but I will see if we can work around it.

I did notice something else though regarding the link to the booking. If your click on the ‘Book now’ button in the right sidebar. It goes to booking first but then moves up again.
I just noticed this now as the button was not working previously.

Ragards.

[wensolutions]

Hello @laurien11bvd,

Yes, the booking tab is also behaving as the same as you have mentioned. We will inform the theme author about the such behaviour and get it fixed.

Hoping for your kind co-operations.

Thank you.

[Author]

Posts